View Full Version : please help
racershawn
04-15-2009, 03:54 PM
I just finished building a new 64 bit system and i am installing everything ... I thought I had all my bases covered till i got to my plotter ... i have a Vinyl Express Q100 .... I tried to install it and the vista driver that i found says only for 32 bit system .... any ideas??? I seem to b stuck at this point
Fred Weiss
04-15-2009, 03:58 PM
Call SignWarehouse tech support and ask if they have one available. Otherwise there is no solution except to hang the plotter on a different computer or go back to 32 bit.
omgsideburns
04-15-2009, 03:59 PM
You can operate a SERIAL plotter on 64bit vista using the keyspan USB to Serial adaptor with the 64bit driver from keyspans website and the plotter driver in whatever software you're using.
edit: oh yeah, it's cheaper from newegg than it is from SW.. http://www.newegg.com/Product/Product.aspx?Item=N82E16812999081&Tpk=keyspan%20serial
racershawn
04-15-2009, 04:10 PM
it is a usb ploter
DRamm76
04-15-2009, 04:23 PM
Unfortunately, alot of dealers are dealing with this issue as manfacturer's have not released updated drivers. I hate to sound like the typical sales rep here, but one solution that seems to be the easiest way around it is to buy Flexi. They are fully 64 bit compatible
racershawn
04-15-2009, 04:28 PM
i have flexi 8.5 ..... dont i need the driver to run the ploter???
omgsideburns
04-15-2009, 04:32 PM
Ahh.. it's that rebranded graphtec. It has a serial port, and they are hpgl printers so you can always use a generic and the serial.
According to graphtec they 64 bit drivers will be available this summer some time.
http://www.graphtecamerica.com/support.html
In production manager when you install the printer it installs using the flexi drivers. If there is a driver it's in there somewhere..
racershawn
04-15-2009, 08:57 PM
thanks for the info .......
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