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View Full Version : Need your opinion - Magnum magnetic material



brush1
09-27-2012, 12:44 PM
One of my customers told me today his 4 oval cut 12"x24" blew away while driving. All 4 what I did for him!!!!????
I use Magnum magnetic 030. I never had anything like this in 14 years.
2 businessess next door have magnets from the same roll. I asked them how they hold up. They told me is hard to remove them from the car.
How you will handle situation like this?
Thank you

J Hill Designs
09-27-2012, 12:46 PM
tell him about your 5/50 warranty (5 miles out, or 50 mph)

onlinestar
09-27-2012, 12:50 PM
many cars are not made of ferrous metals these days anymore

brush1
09-27-2012, 12:53 PM
I try to be nice and respect all my customers. I was treat not nice....but this doesn't mean I will pay back the same way.
This customer own an paving and asphalt business. I try to figure out if this may have any thing to do with this.....or they just stick it to dirty car.

brush1
09-27-2012, 12:54 PM
many cars are not made of ferrous metals these days anymore
They are big commercial cars.

Gino
09-27-2012, 12:58 PM
All four ?? I'd sooner think he either lost them on his own or got them all covered in tar and threw them away.

How long did he have them ??

If it's less than a few days, I'd re-do them at no charge regardless of the cause. However, I'd be stern with him and tell him, you've never heard of four signs blowing off all at the same time. He either put them on wrong, like over dirt and tar or maybe even molding, but wind won't take them off like that. How frickin' fast can a paving truck go ??


Anyway, do 'em over, make him happy and maybe he'll never come back.

CS-SignSupply-TT
09-27-2012, 12:59 PM
HEAVY DUTY COMMERCIAL VEHICLES? did you give your customer instructions for the CARE and MAINTENANCE of their magnetics? Remember, magnetics, by their nature are temporary signage, not permanent. Although, if not cared for properly, they CAN become permanent

brush1
09-27-2012, 01:01 PM
All four ?? I'd sooner think he either lost them on his own or got them all covered in tar and threw them away.

How long did he have them ??

If it's less than a few days, I'd re-do them at no charge regardless of the cause. However, I'd be stern with him and tell him, you've never heard of four signs blowing off all at the same time. He either put them on wrong, like over dirt and tar or maybe even molding, but wind won't take them off like that. How frickin' fast can a paving truck go ??


Anyway, do 'em over, make him happy and maybe he'll never come back.
I did them August 7 this year.....but still....I never had this problem and I asked customers who have magnets cut from the same roll and he never had any problem.

brush1
09-27-2012, 01:04 PM
HEAVY DUTY COMMERCIAL VEHICLES? did you give your customer instructions for the CARE and MAINTENANCE of their magnetics? Remember, magnetics, by their nature are temporary signage, not permanent. Although, if not cared for properly, they CAN become permanent
Yes. All my customers need to sign instruction. One copy for them....one for me.
This is the reason why I use Magnum for years....I think is good material.

Pat White
09-27-2012, 01:06 PM
They are big commercial cars.

What exactly is a "big commercial car"....?

You can't warranty magnets. There are too many variables out of your control.

I would say you're offering the best material there is (magnum .030 - that's all we use) and that if your customer loses them (on the freeway perhaps...?) there's not much you can do besides offer them more at a slightly discounted rate or sell them some real graphics.

Pat Whatley
09-27-2012, 01:10 PM
Lost all four? Some kid peeled them off and threw them somewhere.

TheSnowman
09-27-2012, 01:12 PM
I had a bad roll a couple months ago. It was supposed to be the kind that's made to run through your printer, which didn't work for even .05 seconds after I loaded it, so I figured I'd just use it the old fashioned way and put the vinyl on top of it, and I had about 4 people bring it back to me because it was curling up and wouldn't even think of sticking to the car. It wouldn't stick to my refrigerator.

I don't know what kind you had, but they stood behind it and replaced it...I'm just hoping no more customers come in about issues.

brush1
09-27-2012, 01:13 PM
What exactly is a "big commercial car"....?

You can't warranty magnets. There are too many variables out of your control.

I would say you're offering the best material there is (magnum .030 - that's all we use) and that if your customer loses them (on the freeway perhaps...?) there's not much you can do besides offer them more at a slightly discounted rate or sell them some real graphics.
I don't know what cars they are.....they use them to make asphalt.
I'm going to refuse any service to this customer. I just don't belive in it.

brush1
09-27-2012, 01:15 PM
Lost all four? Some kid peeled them off and threw them somewhere.
They told me while driving.
I will be happy to put piece of magnet on they car and drive with them to see this!

brush1
09-27-2012, 01:18 PM
I had a bad roll a couple months ago. It was supposed to be the kind that's made to run through your printer, which didn't work for even .05 seconds after I loaded it, so I figured I'd just use it the old fashioned way and put the vinyl on top of it, and I had about 4 people bring it back to me because it was curling up and wouldn't even think of sticking to the car. It wouldn't stick to my refrigerator.

I don't know what kind you had, but they stood behind it and replaced it...I'm just hoping no more customers come in about issues.
I used this roll. Never had any complains from another customers. It is hanging in my shop for few months (around 6). I don't do to many magnets.

Gino
09-27-2012, 03:04 PM
They told me while driving.
I will be happy to put piece of magnet on they car and drive with them to see this!


Okay, I call foul right here.

Usually, when a magnetic flies off a car, they rarely notice it when it happens. Seriously, they just don't. If they did, they'd stop, go back and pick them up. We don't sell magnetics cheaply, so the customers usually understand the value of them. If they knew they blew off and didn't go back for them..... unless they blew off a cliff or something..... it's their negligence once again. No way did four magnetics blow off a cliff at the same time.... or land in a building on fire.

This person I would merely say, one would be believable, but all four is wrong, just down outright wrong for you to expect me to replace your wrong-doings. Sorry. No can do. Wanna pay me half and I'll do it. We'll both accept responsibility and call it a day.

insignia
09-27-2012, 03:18 PM
For what it's worth, we go through about a half-dozen rolls of Magnum 30 mil per month, and since about June of this year we've had more returns and complaints on it than ever, and I've been using it for 15 years. Everything from hard to remove from the vehicle, to welded to the paint, to flew off almost immediately. Some were really badly curled and warped around the top edges. We haven't changed anything with the manufacturing process on our end, same vinyl and laminate we've used for years. The vast majority of these are customers or instances where I know well and good it wasn't because the customer did something wrong or because there was Bondo under half of the magnet, it's been blatant failures of the material.

Not sure if that helps your situation or not, but we might be in the same boat...

TheSnowman
09-27-2012, 03:24 PM
Coulda done without that bit of bad news. Now I wonder if the new roll I got is bad too!

brush1
09-27-2012, 03:24 PM
For what it's worth, we go through about a half-dozen rolls of Magnum 30 mil per month, and since about June of this year we've had more returns and complaints on it than ever, and I've been using it for 15 years. Everything from hard to remove from the vehicle, to welded to the paint, to flew off almost immediately. Some were really badly curled and warped around the top edges. We haven't changed anything with the manufacturing process on our end, same vinyl and laminate we've used for years. The vast majority of these are customers or instances where I know well and good it wasn't because the customer did something wrong or because there was Bondo under half of the magnet, it's been blatant failures of the material.

Not sure if that helps your situation or not, but we might be in the same boat...
Wow!!!!
The only thing.....it is the only one customer. The same roll for all rest and not a single problem with another.

MikeD
09-27-2012, 03:26 PM
We process a couple pallets of magnum's product each month and it works great. .030 should have enough pull strength to hold on; I've put plenty of 025 out and had no complaints.
I can't imagine any construction vehicle being clean- especially one involved in asphalt work. Hopefully your cost for 4 mags isn't too high, and you can replace them. If the vehicles are close enough to you it may be possible for you to deliver in person and inspect the surfaces first-hand. Show them how to prep the surface, apply and care for your product. They sound like they could turn into a large account for you.
Good Luck!

brush1
09-27-2012, 03:27 PM
Coulda done without that bit of bad news. Now I wonder if the new roll I got is bad too!
I wish not.
It is really bad feeling when someone blame you and you try the best what you can....but on the end is not your fault.

insignia
09-27-2012, 04:04 PM
Wow!!!!
The only thing.....it is the only one customer. The same roll for all rest and not a single problem with another.

Not every job we did, even out of the same roll, came back or had problems, it was very hit or miss, some jobs were fine, others were failures. I know there was at least one redo out of every roll though...

brush1
09-27-2012, 04:19 PM
Not every job we did, even out of the same roll, came back or had problems, it was very hit or miss, some jobs were fine, others were failures. I know there was at least one redo out of every roll though...
Thank you. Good to know.

gabagoo
09-27-2012, 04:24 PM
I use earth magnets for lining up graphics on cars these days and you would be surprised how hard they hold to most vehicles ,but also there are other vehicles wherby the magnet holds but can easily slide around with little effort...so I am thinking the mags for vehicles are not nearly as strong as earth magnets and they could fly off without proper cleaning weekly.

brush1
09-27-2012, 04:31 PM
I use earth magnets for lining up graphics on cars these days and you would be surprised how hard they hold to most vehicles ,but also there are other vehicles wherby the magnet holds but can easily slide around with little effort...so I am thinking the mags for vehicles are not nearly as strong as earth magnets and they could fly off without proper cleaning weekly.
This is what I think is the most possible.

Patentagosse
09-27-2012, 04:44 PM
'Had a customer complaining about the magnetics flying off so I walked out the shop with a strong magnet (the one we use to hold graphics on vehicle when wrapping) and it barely attracted when approaching my hand... I got down on my knees and inspected the door from an angle. Guess what, vehicle has been badly wrecked and was repaired by a wannabe so figure the thickness of putty put in the center of the doors. Now try to get .030 magnet sheeting holding on.

ChicagoGraphics
09-27-2012, 05:08 PM
I'd say that your customer is BSing 100%, there's now way all 4 would drop off at the same time. I been using Mangum magnetics for years and only had one come back and the reason why it nolonger stuck was because the customer folded it in half. Some customers just don't listen to me when I tell them the simple care that goes alonong magnetics.

d fleming
09-27-2012, 05:13 PM
Replace those and then make a desktop sign that states no warranty on magnetic signs.

brush1
09-27-2012, 05:14 PM
I still love sign business:thankyou:ALL

ThinkRight
09-27-2012, 05:36 PM
They told me while driving.
I will be happy to put piece of magnet on they car and drive with them to see this!

I think I know what happened...
The crew must have gone to a strip club in the company vehicle...
Being considerate or just wanting to keep their jobs , they peeled off the magnets and went inside....
They left the magnets in the parking lot !!!
:ROFLMAO:

SignManiac
09-27-2012, 05:53 PM
I'm pretty sure Magnum is manufactured in China and I've heard that the Chinese are now using cheaper grades of magnetism in their material. They water it down with lead which makes the material heavier and more prone to falling off, in combination with weaker magnetic poles. Just can't get good stuff anymore.

Ken
09-27-2012, 07:15 PM
Funny thing is..most of these magnetic signs have phone numbers on them. They were probably stolen.
Cheers!
Ken

visual800
09-28-2012, 06:28 AM
tell the customer to f****o**! no he didnt lose them something happened to them, all 4? I doubt it. maybe the guys pressure washed the vehicle and didnt shard or think when they blew off

GAC05
09-28-2012, 07:36 AM
I wish not.
It is really bad feeling when someone blame you and you try the best what you can....but on the end is not your fault.

Tell him it is not your fault ...... it is his asphalt....
(you have to say it fast out loud)


wayne k
guam usa

long day - time to go home.

signage
09-28-2012, 07:55 AM
Tell him it is not your fault ...... it is his asphalt....
(you have to say it fast out loud)

:goodpost::ROFLMAO::ROFLMAO:

Pat Whatley
09-28-2012, 08:52 AM
FEverything from hard to remove from the vehicle, to welded to the paint, to flew off almost immediately. Some were really badly curled and warped around the top edges.

You know, the last roll I got felt different and I had to double check the box and make sure it was Magnum Magnetic. I would have sworn it was the JASDI stuff that was causing all the problems a couple of years ago. Same satiny finish on the back, and the same feel to the front.

If Magnum has changed their magnetic material I'm getting out of the magnetic sign business.

Border
09-28-2012, 09:25 AM
I try really hard to talk customers out of magnetic signs. Turns out most of them think that vinyl lettering will damage their paint and that is the main reason they want magnets. Once I tell them that magnets are far more likely to cause damage, blow off, get stolen/vandalized and at best will make their company look "cheap", they usually change their mind.
A little education goes a long ways. That said, the material of choice for me has always been Magnum in the past but it does seem to me too that the quality is not what it used to be.

brush1
09-28-2012, 02:29 PM
I think temporary sign (magnet) is for temporary business.

This customer is also first customer complaining about quality of my product.

d fleming
09-28-2012, 04:08 PM
Look on the roof of the vehicle.

Kentucky Wraps
12-14-2012, 12:54 PM
Just had a customer bring in the 2 door mags that didn't blow away to prove that they weren't working. Sure enough...I cleaned them, etc...tested them on my doors...
DEAD SPOTS! several. I've not had this happen with Magnum in the past and honestly...didn't believe him until I saw for myself. I've had a customer lose them only to find out the door was bondo cause I tried a new one on it when they came in.
SO now I'm concerned. . . and this thread only heightened that concern. Thanks.

brush1
12-14-2012, 02:11 PM
Wow! Thank you for up date.
Good to know. In 16 years never had this problem.
In past few years I see more and more not good quality products on the market.
It is really sad.

Mike F
12-14-2012, 02:32 PM
Sounds to me like he got a second truck for his business and wanted a free set for it.

gabagoo
12-14-2012, 03:18 PM
I use magnum amgnetics too, and I remember that about 4 years ago they were running at about $225.00 per 50' roll. Now I see the price is almost half that....how? Have they outsourced to China? has the quality changed? Time will tell, although i still don't believe 4 magnets would fly off a vehicle in the same time preiod.

brush1
12-14-2012, 03:40 PM
They ordered another 4!!!?????
They did not pick up them yet and is over a month.
Magnets are paid. I required full payment on all orders under $500 up front.
I told them if new will fly I'm not responsible for it......they still place order?????

gixxer2004
01-05-2013, 12:03 PM
I just have my first problem with .30 magnum magnets. I put them on a truck in April 2012 and just looked at them last week and they are completely shot. They hazed the paint underneath and they are split and cracked all over. It is on a fairly flat surface and the edges are curled up. The customer was not happy at all. I emailed magnum but I doubt they will do anything about it.

signage
01-05-2013, 12:17 PM
I just have my first problem with .30 magnum magnets. I put them on a truck in April 2012 and just looked at them last week and they are completely shot. They hazed the paint underneath and they are split and cracked all over. It is on a fairly flat surface and the edges are curled up. The customer was not happy at all. I emailed magnum but I doubt they will do anything about it.

It sound like they were left on.

Did you inform your custome that they can not be left one, they need cleaned underneith?

synergy_jim
01-05-2013, 06:09 PM
we use about 6 rolls a month. No problems here.... we have had them blow off in the past but as soon as I asked them about care, they shut up and ordered more...

2B
01-05-2013, 07:08 PM
we use about 6 rolls a month. No problems here.... we have had them blow off in the past but as soon as I asked them about care, they shut up and ordered more...

:goodpost:
we have a print out that is given each and every time a magnetic order is done even for the repeat customers telling them care and cleaning methods also we round the corners to stop the dog effect which is a top reason for it to come off the vehicle

Cale Frederick
01-05-2013, 10:07 PM
We have had several bad experiences with magnetic materials over the past year so we stopped offering them. We now use Phototex and it works awesome! You can print directly to it, die cut it any way you want, use a liquid lam on it and the work 10 times better than magnets. Just make sure you wait and weed it after the liquid laminate. Customers even like it better since it looks more like vinyl graphics.

CP Signs
01-05-2013, 10:39 PM
+1 2b. Same here. A care sheet everytime and rounded corners.

Keith Jenicek
01-06-2013, 09:18 AM
Yep, all 4 is an amazing coincidence! I'd replace the 4 at half cost-(you're a good guy but not a sucker), explain with the above info what might be going on, and suggest permanent graphics as the best solution.

magnum magnetics
02-15-2013, 10:27 AM
I use magnum amgnetics too, and I remember that about 4 years ago they were running at about $225.00 per 50' roll. Now I see the price is almost half that....how? Have they outsourced to China? has the quality changed? Time will tell, although i still don't believe 4 magnets would fly off a vehicle in the same time preiod.


Magnum certainly has not outsourced to China. All of Magnum's products are still produced in their two facilities in Southeastern Ohio.

magnum magnetics
02-15-2013, 10:38 AM
Magnum Magnetics has developed a "distributor training" program to address common issues our lab group has experienced over a course of several years.

When selling car signs, ensure you tell the customer to remove the magnet often (at least twice a week) to clean the magnet and inspect for damage. Debris from the highway can cause nicks in the magnet, causing the laminate to peel, or allowing for gaps to occur - which air can get caught under, creating a "weak" attraction.

When your customers clean their signs, ensure that they use a gentle mild detergent soap (such as dish soap) rather than harsh chemicals.

If your customers are storing the signs between use, it is best to store the signs flat. However, if your customer needs to roll their sign, ensure they roll the signs with the graphics out. Magnets get memory easily. If your customer rolls the magnet with graphics inward, the ends of the magnet will curl, allowing air to easily get between the vehicle and magnet, causing the magnet to appear "weak".

Magnum also recommends a 2-day waiting period for any wax applied to the vehicle to cure, before applying magnetic signs.

Magnets left on vehicles too long could "weld" itself to the surface.

Also, when storing magnetic rolls, ensure you label the date you received the product. The average shelf-life of an unfinished magnetic product is 1 year.


Magnum's Distributor training also addresses production heat and tension issues that could cause problems post-production. Additionally, Magnum provides their distributors with critical sales qualifying assistance, to ensure your customers are getting the best Magnum brand material for their intended use.

If you want to sign up to view the Magnum VIP Distributor Training, click here: https://www.magnummagnetics.com/accounts/vip-createaccount.aspx
or call a customer service representative to create an account today. 800.258.0991.

J Hill Designs
02-15-2013, 10:39 AM
:wavingflag::thankyou:

Mosh
02-15-2013, 10:57 AM
Asphalt paving = gypsies. They are just wanting more signs for free. Trust me, I know lots of these "Pavers", I bet they do "seal coating" and "ligthing rods" and "tree trimming" too. Ask them, I am being 100% serious, they are travelers.

Fred Weiss
02-15-2013, 11:00 AM
Magnum Magnetics has developed a "distributor training" program to address common issues our lab group has experienced over a course of several years.

When selling car signs, ensure you tell the customer to remove the magnet often (at least twice a week) to clean the magnet and inspect for damage. Debris from the highway can cause nicks in the magnet, causing the laminate to peel, or allowing for gaps to occur - which air can get caught under, creating a "weak" attraction.

When your customers clean their signs, ensure that they use a gentle mild detergent soap (such as dish soap) rather than harsh chemicals.

If your customers are storing the signs between use, it is best to store the signs flat. However, if your customer needs to roll their sign, ensure they roll the signs with the graphics out. Magnets get memory easily. If your customer rolls the magnet with graphics inward, the ends of the magnet will curl, allowing air to easily get between the vehicle and magnet, causing the magnet to appear "weak".

Magnum also recommends a 2-day waiting period for any wax applied to the vehicle to cure, before applying magnetic signs.

Magnets left on vehicles too long could "weld" itself to the surface.

Also, when storing magnetic rolls, ensure you label the date you received the product. The average shelf-life of an unfinished magnetic product is 1 year.


Magnum's Distributor training also addresses production heat and tension issues that could cause problems post-production. Additionally, Magnum provides their distributors with critical sales qualifying assistance, to ensure your customers are getting the best Magnum brand material for their intended use.

If you want to sign up to view the Magnum VIP Distributor Training, click here: https://www.magnummagnetics.com/accounts/vip-createaccount.aspx
or call a customer service representative to create an account today. 800.258.0991.

:goodpost: :thankyou:

I would also add to your list: Do not store magnetic signs in the trunk or back seat of a vehicle where the heat can cause them to waffle.

Pat White
02-15-2013, 11:01 AM
Good to see you guys on here "magnum"!! I know we've used your magnet stock exclusively since day one and have never had an issue and have always been happy with the quality of your products!

pjfmeister
02-15-2013, 11:08 AM
I had a paving company claim the same thing...even came to the shop...when I went out and inspected his truck I found two of the magnets in the back of his truck. He said he lost 6 of them at once......straight up lie...
I only use magnum material it seems to be the best so when a customer looses one I can refer them back to the inspection sheet they received at purchase and help them find the missing magnet at a local car wash..

brush1
02-15-2013, 11:24 AM
They placed order for another 4???!!!
I never replaced what they lost.
Never ever have problem with Magnum for over 15 years.
Customers need to sign instruction for care....included no warranty for magnets when they pick up order so I was covered.....
but is allways possible to have bad roll of material.....your experience signs101 was very important.
Thank you all

fresh
02-15-2013, 12:25 PM
I just posted THREE DAYS ago about how I've been having problems with these magnets. http://www.signs101.com/forums/showthread.php?t=103810

Baz
02-15-2013, 01:03 PM
I always instruct my clients on proper care with these types of signs. I also make up a coroplast folder for my clients to store their mags in when not in use.

.... And no warranty on magnetic signs! So be carefull with them.

magnum magnetics
02-15-2013, 01:42 PM
I just posted THREE DAYS ago about how I've been having problems with these magnets. http://www.signs101.com/forums/showthread.php?t=103810

Fresh, I JUST got on this forum today and have been looking around. We discovered someone purchased our material after researching us on this forum, so I decided to join to get a great voice of the customer. Now that I have seen your post, I sent your information to our Director of Product Development. The dead spots are a real issue we take seriously at Magnum. If you could please tell us (via private message) who your distributor is, we can research this down to hopefully get to the bottom of the issue. We are always happy to help, so please feel free to reach out to our customer service representatives. Even if you do not buy directly from us, knowing who your vendor is will help us track any 'bad batches' down a lot quicker.

Our customer service representatives can be reached at 800.258.0991, or you can contact us via our website at www.magnummagnetics.com (http://www.magnummagnetics.com).

Thank you for your insight and feedback!!

magnum magnetics
02-15-2013, 01:46 PM
I'm pretty sure Magnum is manufactured in China and I've heard that the Chinese are now using cheaper grades of magnetism in their material. They water it down with lead which makes the material heavier and more prone to falling off, in combination with weaker magnetic poles. Just can't get good stuff anymore.

SignManiac, Magnum Magnetics has been proudly operating in Southeastern Ohio since 1991. All of our products are manufactured between two plants in Ohio.
www.magnummagnetics.com (http://www.magnummagnetics.com), or Google us to see our location.

We absolutely do not use lead in our products. In fact, we list all of our safety compliances on our website, at:
http://www.magnummagnetics.com/media/customer-resources/

We take our products very seriously, and have extensive product development and product testing teams who work hard to manufacture products we can be proud of, and products that our customers can be proud to sell.

If you have any specific requests for products, please reach out to our product development team at 800.258.0991. Ask for Doug, and he will help you get "the good stuff" you need for your customers!

Gino
02-15-2013, 02:18 PM
WOW........ :omg:

Your responses are spot on. You are taking the bull by the horns and getting things done. I am completely impressed. :thumb:

We've been a customer of yours for many many years and I can't say I remember one problem, other than the ones committed by the consumer beneath us.

You... and your company are a truly upstanding company and I am happy to be a part of your kinda thinking............. :unclesam:

fresh
02-15-2013, 02:25 PM
Fresh, I JUST got on this forum today and have been looking around. We discovered someone purchased our material after researching us on this forum, so I decided to join to get a great voice of the customer. Now that I have seen your post, I sent your information to our Director of Product Development. The dead spots are a real issue we take seriously at Magnum. If you could please tell us (via private message) who your distributor is, we can research this down to hopefully get to the bottom of the issue. We are always happy to help, so please feel free to reach out to our customer service representatives. Even if you do not buy directly from us, knowing who your vendor is will help us track any 'bad batches' down a lot quicker.

Our customer service representatives can be reached at 800.258.0991, or you can contact us via our website at www.magnummagnetics.com (http://www.magnummagnetics.com).

Thank you for your insight and feedback!!

I don't know why I didn't think to call you directly when we noticed a problem. We actually just received a replacement roll two days ago, if we notice any continuing problems I'll reach out to you immediately. Keep up the good work!

Mosh
02-15-2013, 03:45 PM
I love Magnum Mags, been using them for years!!!!

omgsideburns
02-18-2013, 09:36 AM
Haven't had problems with the materials from Magnum.. although I had a customer in here complaining they kept flying off his truck and that they wouldn't sit on his door flat. Come to find out, he was tossing them on his back seat and they were forming to the shape of his seat in the heat. At least he knows why we told him to store them flat now. The only other problems I remember seeing are the magnet gluing itself to a door.. Again, did not listen to our care instructions. Customer had to remover them piece by piece. Fun times.