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  1. #1
    College Sophomore Steph_Stamm's Avatar
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    Attn: All Flexi users - fonts not working after the Windows update

    We've taken several support calls regarding an issue where PostScript fonts have stopped working within Flexi after Windows update MS12-078.

    SAi is currently testing a solution for Flexi users.

    This is an important security update from Microsoft and turning off or uninstalling this update may leave your computer vulnerable. Learn more about the Windows update here: http://support.microsoft.com/kb/2753842.

    Uninstalling this latest Windows update seems to fix the fonts problem. If you decide to uninstall the update, please know that you do so at your own risk. http://windows.microsoft.com/en-US/w...move-an-update.
    Last edited by Fred Weiss; 12-18-2012 at 01:40 PM. Reason: Additional information

  2. #2
    College Senior OADesign's Avatar
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    Toooo funny.

    I was just coming here to post about this. Thinking I would be all cool showing how to fix the problem.

    I refresh the page, and you beat me to it.

  3. #3
    PhD Mike Paul's Avatar
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    Happened to me also.

  4. #4
    Merchant Member CS-SignSupply's Avatar
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    Thanks Steph!
    Bobby Fosson
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  5. #5
    College Freshman
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    Happened to us to

  6. #6
    Premium Subscriber
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    This new update screwed our network and all. Have worked all morning getting things back to normal. Grrrrr
    "The majority see the obstacles; the few see the objectives; history records the successes of the latter, while oblivion is the reward of the former."

  7. #7
    College Junior HIGHSPEEDGRAPHIX's Avatar
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    I dont have many postscript fonts in my system but I have also noticed that they stoped working a few months ago. They come in invisable and no outlines. Im on Flexi 7 with Windows 7. I dont have any other issues with flexi

  8. #8
    Premium Subscriber SightLine's Avatar
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    This is why I always reccomend people do NOT have Windows Update set to install updates automatically. Learned in an IT career years ago, let everyone else shake down updates and patches for at least a few days.
    Ineptocracy - a system of government where the least capable to lead are elected by the least capable of producing, and where the members of society least likely to sustain themselves or succeed, are rewarded with goods and services paid for by the confiscated wealth of a diminishing number of producers.

  9. #9
    Preppie ebenavides's Avatar
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    We experienced the same thing. Ran a system restore to yesterday to fix. Our PC's update automatically. What a pain.

  10. #10
    PhD ChicagoGraphics's Avatar
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    Shut off your automatic updates and problem solved!

  11. #11
    PhD Techman's Avatar
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    As others above have mentioned,,, it is always suggested to to turn off auto updates.

    Note I did not say turn off manual updates.

    In fact a while ago I said turn off auto updates and a few who thought they knew better tried to say turning off updates was among the worst of ideas.

    Well here it is again. Another update that causes distress.

    So, nanner nanner boo boo to the pro auto update crowd.

    Also, Guess what. All my computers and my old customers are up and running fine. Not one called in alarm about some update.

  12. #12
    College Freshman
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    thanks for the info, I was wondering what was wrong with flexi this morning

  13. #13
    PhD visual800's Avatar
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    Ill say it again TURN OFF ALL UPDATES. You do not need to update your computer all is does is have conflicts with programs and it bogs down your computer. People do not listen, time and time again it has been posted on here. maybe some forgot maybe some are paranoid and feel like your comp will explode if it doesnt update.

    Updates are pointless

  14. #14
    College Junior mark galoob's Avatar
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    help

    i have a win xp 32 bit and fonts dont work on it...i checked and it doesnt say it downloaded anything...?

    any ideas

    mark galoob
    682-560-6485

  15. #15
    Merchant Member CS-SignSupply's Avatar
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    Please call me at 1-877-602-4237. I have a related case with 32 bit XP
    Bobby Fosson
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    CS Sign Supply
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  16. #16
    PhD CheapVehicleWrap's Avatar
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    I had a feeling when I saw it pop up. I was cheap and didn't install.

  17. #17
    PhD omgsideburns's Avatar
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    THIS IS EFFECTING SIGNLAB ALSO
    Running Signlab 7 on Windows 7 Pro 64bit

    Opening files, fonts are dropping out of signlab (like don't even show up). Opened up a few files this morning, made adjustments and saved them before realizing that other parts of the file had dropped out. Awesomeeeeee.

  18. #18
    Merchant Member CS-SignSupply's Avatar
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    I have one case now that involves a Windows XP 32-bit in which the PS and Opentype fonts are not being listed in the Windows Font Folder.
    Bobby Fosson
    Founder and Operations Manager

    CS Sign Supply
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  19. #19
    Merchant Member CS-SignSupply's Avatar
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    Vulnerabilities in Windows Kernel-Mode Drivers Could Allow Remote Code Execution (2783534)
    Published: Tuesday, December 11, 2012
    Version: 1.0
    General Information

    Executive Summary
    This security update resolves one publicly disclosed vulnerability and one privately reported vulnerability in Microsoft Windows. The more severe of these vulnerabilities could allow remote code execution if a user opens a specially crafted document or visits a malicious webpage that embeds TrueType or OpenType font files. An attacker would have to convince users to visit the website, typically by getting them to click a link in an email message that takes them to the attacker's website.
    Bobby Fosson
    Founder and Operations Manager

    CS Sign Supply
    Sales: (877) 602-4237
    Support & Local: (678)735-3200
    Twitter: http://www.twitter.com/cssignsupply
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  20. #20
    PhD J Hill Designs's Avatar
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    happened to me with coreldraw too - one of the updates on 12/12 had to do with OTF something something. think that was the culprit, but I uninstalled all updates that happened (there were like 4)

  21. #21
    Preppie RJ TECH1's Avatar
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    I just had my first support call on this issue. True type fonts seemed to work fine, just postscript fonts were the issue. Removed update KB2753842. Also turned off Automatic updates temporarily. Hopefully issue will be resolved quickly. (Crossing Fingers)

  22. #22
    College Sophomore SAR.Summerlin's Avatar
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    where do i go to turn off auto updates in windows 7?

  23. #23
    College Sophomore SAR.Summerlin's Avatar
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    Grrr I uninstalled the update and even restarted my computer it didn't fix the problem any one else have this problem? Any solution I have work I can't do.

  24. #24
    PhD J Hill Designs's Avatar
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    I found a workaround yesterday before knowing to uninstall the update was to view in draft (at least for coreldraw issues)

  25. #25
    Bachelor of Arts
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    Quote Originally Posted by SAR.Summerlin View Post
    Grrr I uninstalled the update and even restarted my computer it didn't fix the problem any one else have this problem? Any solution I have work I can't do.
    What about a system restore to a few days ago?

  26. #26
    PhD Mike Paul's Avatar
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    Quote Originally Posted by SAR.Summerlin View Post
    where do i go to turn off auto updates in windows 7?
    Go to Start> search> and type windows update. It will be in the list about 3/4 down.

  27. #27
    College Sophomore SAR.Summerlin's Avatar
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    System restore worked and I turned off auto updates I hope they fix the problem so I don't accidentally manually install this update again.

    Thanks for your help genericname and Mike Paul

  28. #28
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    All you have to do is open control panel, add remove programs, check top box that shows updates, sort by date, remove the 1 update that is not a security update most recently installed. It is a file that has to do with daylight savings time. remove it and all normal again! I am running XP and noticed an update this morning and then tried to open a file I made yesterday and it was blank so I knew the update was to blame!

  29. #29
    Preppie
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    THANK YOU. Spent an hour trying to figure out wth was going on. And it figures one of our own branding fonts is an open type font. One more notch on how I love Microsoft. Auto updates off, which I thought I already did.

  30. #30
    PhD Colin's Avatar
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    It is update: KB2753842

    Get rid of that and your problems will be solved. Turn off auto updates.

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