Hey guys, one of our employees had a job cutting after being laminated and it bunched up in the printer causing it to stop. She powered it off an on before I got in there so I don't know what it said. I tried to get it working again after that but kept getting a 0105 Service Code. I tried to do a Limit Initialization but the cutter cartridge and print cartridge would not separate to complete it and kept giving me a Limit Sensor error. Now it has switched to a 0101 error code.
The problem is the printer has been down for a few days now so as soon as you hit the sub power it tries to do the initial starup clean. It can't do the clean because the 0101 error pops up so I am at a standstill. Any recommendations on this issue? Is there a way to bypass that clean cycle on startup so I can try the Initialization again? Thanks everyone for any help!