Check FREE scam or not

[rcook99]

I recieved this letter this morning in my email that included my Name and full address. Has anyone else gotten this? I only used them for a DELL acct about 2 years ago and not sure if anyone else knows about it or talked with Check FREE about it. I noticed they are offering McAfee and help to make sure you did not get infected but I am thinking it may be a Phishing email. I will try to call them shortly to find the truth, but if its true then the hackers either got into DELL or Check FREE.


You are receiving this message because you are a subscriber to online bill payment services through CheckFree or through a provider who contracts with CheckFree for these services. This message is sent on behalf of CheckFree by Silverpop Systems.

December 10, 2008

MY FULL ADDRESS

We take great care to keep your personal information secure. As part of these ongoing efforts, we are notifying you that the computer you use for online bill payment may have been exposed to software that puts the security of your computer's contents at risk. This letter will help you determine if your computer is actually infected and advise you how to fix the problem and protect yourself against future risk.
The malicious software affects some but not all customers who accessed online bill payment on Tuesday, December 2, 2008. For a limited period of time, some customers were redirected from the authentic bill payment service to another site that may have installed malicious software. Your computer may be infected if all of the following are true:

• You attempted to access online bill payment between 12:30 a.m. and 10:10 a.m. Eastern time (GMT -5) on Tuesday, December 2, 2008, and
• You were using a computer with the Windows operating system, and
• You reached a blank screen rather than the usual bill payment screen when you attempted to navigate to online bill payment, and
• After reaching the blank screen, your computer's virus protection program did not tell you via pop-up or other messaging that malicious software was detected and quarantined.

If all four of the conditions above are true, your computer may be infected. We have partnered with McAfee®, the world's largest dedicated security technology company, to provide you with a complimentary copy of its VirusScan® Plus software which, when installed, will detect, block and remove any malicious software from your computer hard drive. Please contact us at 877-800-4864 for further instructions or 800-564-9184 (Option 1) for further instructions. We will also offer you both advice and free services that can help you mitigate any risk you may face as a result of this incident or other everyday exposures you may encounter.
CheckFree will never ask for your password via email or via phone. If you ever receive an email requesting your password, do not respond and delete the email immediately.

We value your business and your trust, and we apologize for any inconvenience this incident has caused.
Thank you,
Art D'Angelo
Vice President, CheckFree Customer Operations

[Border]

I got it too. At least they don't have links for you to click and sign in... That's always a dead giveaway. I'd research the phone #s they provided if the matter in question may have affected you. I didn't use the service that day so it's no worry to me either way.

[rcook99]

I also did not use the service that day! but for them to have my full address is not that comforting.

[earplug]

CheckFree had a MAJOR Hack a month ago. Try Googling checkfree phishing and read some of the articles.

[rcook99]

Just an UPDATE:

I talked with Check FREE and yes they did send the letter to all with an account and stated that only people that used there system between the times specified in the letter could be at risk. I was not on during that time so no need to do anything about it.