Recent content by AlbertaCommercialPrinter

Do you mean you think the printhead hit something that fed towards it with the material? Or that something struck the printhead from that side? (For clarity, the dent/damage is on the side where the material is fed from, the back side of the printer.) You don't think something small... Allen...

Update: For anyone interested, here are more photos and a small video of the printhead after removing it from the printer. Any further insight? Note the scratches.

The media clamps look fine, I don't think this was the case, although I did have it happen once they were bent and caused a head strike -- good mention!

Oh man, your explanation gives the best scenario for me, as to what's to blame here, from my perspective anyway... Maybe I keep my job I hope. Thanks so much for your insight... I just couldn't figure out what happened here, and a guy can't help but blame himself thinking he made some unknown...

I think I'm already coming to terms with the fact that this printhead is completely finished. So my questions are, and I will very much appreciate some insight from anyone: How could this have happened? Is it my fault? How do I explain this to my boss? How do I keep my job? I went on leave for...