Recent content by Joe House

Does Flexi send a cut only job to the plotter? Can you send the test cut from Production Manager? I think the menu will use the term "Mark Detect" Try it with that setting off and let Flexi take care of it. Good Luck

This is usually a network issue. Make sure that you are not using wireless networking for your computer. Double check your network settings, cables, etc. Try connecting the printer directly to the computer - make sure that you set up the IP addresses appropriately. If the problem persists...

Go to the color settings page in your Queue default settings where you pick your profile. Down at the bottom, you'll see color management settings. Click on advanced and look for "Preserve Primary Colors"

Is the plotter set to the tangential blade or the swivel blade?

Fluorescent Pigments have never worked well outdoors. They work by taking UV light and converting it to visible light to make the pigments pop. There's only so much converting that can be packed into a pigment, then it stops boosting the color and your left with a faded graphic. Even indoors...

Always important!

Well, running faster usually means that you're going to loose accuracy. I wouldn't rely on specs to tell you how fast you can cut "your work" That's just a number as to how fast they'll let their motors spin. I don't think much has changed in either machine as far as the X-drive components, so...

It sounds like you kind of answered your own question. Your primary criteria is tracking over long distance and your experience with the two plotters shows that the Graphtec tracks better. I don't know how small you need to cut, but (just to show what it can do, not because I would recommend...

I would say that calling it a "Demo" printer is misleading. I've been responsible for may demo printers in my career and unless we were printing samples to hand out at a trade show, they would not even run a full roll. We typically kept them for 6 months to a year (the time frame is usually...

I used it when replacing a rotted fence post. It's the Latch side of a gate. It was probably 10 years ago when I first heard of the stuff. The post is still solid, even after years of the gate slamming closed on it.

You can only run one Edge at a time via USB on a computer. You're likely confusing the ports. Try unplugging the Edge 2 and see if the Edge 1 will work.

The service app requires a code from Roland that is tied to the serial number and good for three days. You'll have to work with a Roland tech for that.

I think there is a feed encoder disk on this printer that you can try cleaning. Also, if your black nozzle test isn't perfect at the ends it will throw your feed calibration off. More luck

You can just buy 2 left ones and switch turn the pinch wheel around so the dot is on the outside. No other difference. Good luck

When I see scan motor errors, I always try cleaning the encoder strip first. Use an alcohol wipe or a lint free cloth with isopropyl alcohol. Costs nothing and more often than not solves the problem, especially if it errors out in the same area every time. Good luck