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I think you are talking about fluted polycarbonate. We haven’t used that before. You may need to talk to a plastic supplier. I’m not a fan of using customer’s substrates, but this may be a case where - as long as the material is clean - it will be easier to just use their material than to go...
Giving terms to customers will be necessary to play with the big kids. I do understand your frustration, and funding Accounts Receivable is no fun. You can play hardball on terms, but you will lose out on some bigger customers for sure. It sounds like you may want to talk to your banker (or...
Paul and Bill have both passed away. Paul left to start his own sign company. When Bill passed away, Hardin Signs closed up. Thank you for sharing the memories!
Brad - did you work at Hardin Signs? Just curious. I own a sign shop in Peoria.
BTW - I really appreciate your words of wisdom. As I get older, and am surrounded by more and more newbies, it is refreshing to hear from someone with so much industry knowledge.
Ugh, finally. I can't believe they languished this long. We're just downstate from them, but they were put on our no-no list a long time ago. It has been painful to see them come up so often in the FB groups.
These kinds of situations are tough. You can have all the CYA's in place, but if your customer is not happy, it is best to work through a solution to make them happy. Not saying roll over, but be accommodating and try to work with your vendor to see if they will eat part of the cost.
Does that 3M vinyl have air release? We have found that you cannot use air release vinyl on polycarbonate for exterior signs. You will get numerous bubbles.
We did channel lettering on a ribbed building, where the ribs were a little deeper than typical pole shed buildings. The halo effect looks “pixelated”. It’s not terrible, but this case is a lot more dramatic. I think you would need a backer to make it look good.
I had a customer the other day that kept making changes, etc, with a looming deadline. I emailed her one morning and said I need to have a signed approval by first thing tomorrow morning to meet the deadline. 48 hours past the deadline, she emails me a laundry list of more changes. I reply...
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