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  1. Question XPJ 661 switch from hard to soft inks

    The 1462 has alternate inks available (UH vs US inks) but not so sure about the 661
  2. VJ-1624 Leftover ink in cartridges after Ink End message

    Good luck with that
  3. 1614a software

    Despite being labeled for a 1624, they should work perfectly.
  4. 1614a software

    Mutoh has a Windows printer driver that does an amazingly good job and is free.
  5. VJ-1624 Leftover ink in cartridges after Ink End message

    FYI as of 2024: Mutoh no longer sends cards. All printers are pushed firmware updates which MAY allow you to run, then we remote in and pull a file using the MSA software, they modify it to allow 2 weeks of runtime without smart cards, ands we insert the modified file. If the printer came from...
  6. Why would I get a (KCMY) S/C Recog. Err.

    Contact Bordeaux. It’s my understanding that they are developing new programming for Mutoh smart cards. The newest firmware for your printer is 3.09. While it does allow you to run with 2 bad smart cards, it also generates new categories of errors.
  7. vj-6414a that has been sitting

    I’ll message you later today
  8. vj-6414a that has been sitting

    You have to open the ink solenoids in the back in diagnostic mode to get ink flowing properly
  9. Mutoh Value Cut II issues long material cutting

    Two things: it’s most likely the paper feed adjust on the printer making the print the incorrect length. This is a user calibration. Secondly if the PF is ok, use Mutoh Segment Cutting or Mutoh Segment Positioning marks and it will draw marks every 2 feet to more accurately correct for length...
  10. Help VJ628 :/

    you’d have to replace everything that touches ink. And then, the main board wouldn’t accept eco-sol smart cards. I was talking with Mutoh today about converting a 1628 to 4 color and they said they will not modify the firmware.
  11. Mutoh Kona 1650 Not cutting with flexi 10 :(

    It’s not sharing the link properly from my phone: Mutoh.com>support>public ftp>printer information and files>legacy cutters>kona Everything you could ever want is there
  12. Mutoh Kona 1650 Not cutting with flexi 10 :(

    Mutoh public FTP
  13. Kona 1400 not printing

    I believe the COM drivers are still on Mutoh’s public FTP site.
  14. Help VJ628 :/

    Yes and no. Mutoh has aqueous and eco-sol versions of most models. While the parts might fit, running eco-sol through an aqueous printer will cause damage since the parts are not meant to come in contact with solvents. Then there is the issue of smart cards. An aqueous printer won’t accept cards...
  15. Firmware Update Nozzle Check

    The only difference in the nozzle check should be the addition of the date/time etc. I would do a cold reboot (power off- unplug- press power to drain- then restart), and/or reload the firmware. Also 3.05 and up does not allow 440s on a 1324. Your ink choices are 220s or 1000 ml bulk
  16. S

    Try this preset in the link...

    Try this preset in the link: https://fellersinc-my.sharepoint.com/:u:/g/personal/scott_steinecke_fellers_com/EUfjS4XycKFAnd_tfJr1vOEBeSKnbaXaQoWp6Gtj_FlwwQ?e=QO4r9M
  17. Mutoh 1204GA Color Help - Lost my Reds.

    Do you buy any supplies from Fellers? If so, call our Equipment Support line Monday and I can remote in and get you fixed up. 888-863-8383 ext 3120. Ask for Scott
  18. Mutoh 1204GA Color Help - Lost my Reds.

    What version of Flexi are you running?
  19. Mutoh 1204GA Color Help - Lost my Reds.

    How does your nozzle check look?
  20. Mutoh VJ 1324

    Normal. On the XPJ 64” printers, they added brackets to reduce that effect.
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