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I feel your pain. I'm all in on paying for shipping both ways, but 20% restocking is out of the question. I'm sticking to my DTF for those types of orders. And doing basic lettering on vehicles, with vinyl I can get from my other vendors.

Yes I know...Guess that is why they are implementing the 20%. Always check, when you click they don't rearrange the stock needed...

Thank you a man of "WISDOM" Gino... CAD-CUT® Thermo-GRIP® Heat Transfer Vinyl white <---Looks more like glow in the dark 25yards 20" core

I met with a rep from this company at a show in Orlando. Loved his personality & thrive. I was a newbie and purchased film from my ink supplier. No brainer he saved me money. In all those years I have only purchased thermo film. In many colors. So I order film online. And always click in...

We have been having weird issues with our suite also. We run it on two seats. They either freeze or lag and require a reboot. Now I know it is not us. Checking with my peers.

I am also a authorized ship center for Fedex. I have no problem absorbing the shipping cost. They should provide a min. charge not to exceed a base amount. I have no use for this roll. It's a F'ing shame that I have to pay 20% to send it back.

I won't throw them under the bus. But rhymes with halls

This should be abolished. I received the wrong color, but I clicked on wrong type of film. So it's a split mistake but I have to still pay 20% on a $388 roll order? Been a client for over 15 years. I'm venting on principal. Cutting ties with them. This is same company having issues with...

It is happening on the roll we last received. We've done so much lately I ordered 25 yds still in the box. Not opening to we can figure it out Yes heat gun shows sporadic heat levels. NO brainier checking that

I purchase 10 yards at a time. Good for awhile. BTW It is Thermo not premium. Last ordered in December

This is the first year I have had this issue.

No, jerseys still had the tags. We have teams keep tags on them to inform us of the numbers on that jersey.

Recently had a client bring back 5 sweat pants. Pressed logo 7 inches from the top left leg. Vinyl was coming off. We blew out the rest and tried DTF and didn't work either So we screen printed them and worked. We basically figured that individuals sweat had an adverse effect on the...

I accept PO's for starting orders. But payment has to be provided when orders are picked up. I've been in this rodeo for too long. I want skin in the game. I've stopped listening to, office won't pay for 30 days. LMF( Y )O. We work for ourselves. Your payment process, has to be part of...

It depends on the client. Here we tip everyone. Paper delivery guys, Fedex UPS especially the technicians. They will go out of the way to take care of us. This installer you had receiving tips might be for the same reason. Sign Up!

This video just shows a very poor run operation. Rolls in order on a conveyor, clean floors. Labeled substrates. I mean come on. PUFF I'm back. I was dreaming...nice shop!

IMO I would do everything possible to stay away from these companies. Sure you can make $$$$$$, but at what expense? I've been in the printing business since 76'. I get great pleasure in firing or bypassing these firms. Some have too many chiefs, not enough good help. In the long run they...

I do DTF inhouse, but haven't delved into UV DTF other than outsourcing. Results were excellent. If you are asking how well the white inks run it requires handling on any process of printing.

Customers just don't understand that we are manufacturers. We do not take something on a shelve and hand it to them. They minimize our services and cry boo hoo to others that we did them wrong. Unfortunately, a mind is a terrible thing to waste!

IMO Clients have never ever checked size. They want it when they need it. I've only been printing banners in-house since 08' We don't hem, we use banner tape. We bleed top & bottom sides get reinforce, unless client will be hanging them from a pole to pole, then we do all 4 sides. Or...