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Geneva,
we do them and yes they are sublimated 7.5 x 9.5x.2. Let me know how many you are wanting to do and I will get you some prices. Send the info to sales@rainbowgraffixx.com
We had a tech come out and replace ours. scan motor & encoder strip. cost about $900.00 including the install. that was a whole lot cheaper than me trying to do it and then call them. food for thought.
I got mine from the roland site. I will look over the weekend and see if I have the zip file from them. Send me you email address and if I do I will sent it to you.
Check to make sure your firmware is up to date. Roland came out with an update I believe last year. that might solve the issue. We have had ours for over 10 years and had an issue when we upgraded the computer it was on and had to reinstall everything from scratch. Hope that helps
Another thought, in illustrator put the roland cut lines on a different layer - have it the top layer in the file. With versaworks you only need one and you can step it off instead of trying to do so many from illustrator, might give it a try.
We are looking at getting a Rollover workbench. Does anyone have any comments pro or cons about them? Or is there a better one to look at? Any help would be appreciated.
We have the same machine and when we switched over to the TR2 it does print slower and had the same banding on some material. My suggestion would be to try a different one with generic profiles and see if you still get it. We use Arlon now and haven't had any issues.
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