Great (at least I thought so) tipping story. I owned a restaurant for a number of years. One day one of the waitresses didn't show up for work so I waited tables. I had a party of about 8 come in and I served them. When they started to pay the bill they handed me a $20 tip. I said, "1st off I'm the owner and you don't have to tip me. 2nd I suck as a waitress".
Without missing a beat the customer said "It's my money I can tip whomever I wish..and you are right you do suck as a waitress".
There would have been a draft with how fast that $20 would've returned to my wallet.
15-20 years ago I would absolutely do something for my UPS guy. He was my regular driver and would go above and beyond to get there as early as possible and make sure I got the package if I wasn't at the shop. I had his cell number and could call and schedule for him to meet me at his next stop if I really needed a package quickly.
Now everything is automated -- the stops on their routes are determined by computer. You never know when they'll arrive. Seems I get a different driver each time. It's gotten so bad that if I'm expecting something, I'll call the local office and have them hold it at will-call so I can pick it up myself first thing in the morning.
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