Recent content by bertm

The machine starting working randomly for several days and then today the "ERROR 12e HeadFaild /HDC[1 ]" came back. This time only LED8 on the G5HDC board went out. We plugged a new head into the head position #2 without connecting any tubes and the error cleared up. After changing out the...

In trouble shooting another problem, we found and tested the ink thermistors. Perhaps this is helpful for you. The ink thermistors are actually on the outside of the supply tanks/head assembly. They have two wires which could get caught in various things. You can measure the resistance of the...

Yes, we went through all the Test Points (TP) and verified the resistances were all good. See the attached table of resistances. I am curious if you have experienced problems with the quality of power and/or the power supply failing?

Curious why you mention a power surge. Something we really haven't looked at is the power supply. I noticed they Service Manual mentions replacing the "Noise Filter" could that be related to power, or the power supply? I added a screenshot of the manual for this error. It is really crazy and...

The G5HDC board has LEDs 4,6,7,8 lit up shortly after startup. 7 and 8 go out when the error pops up. Also, 1, 2, 16, 17, and 18 are all lit up.

Our JFX200-2513 flatbed printer stopped working originally with a HDC error. We replaced the HDC board with a G5HDC board without much luck. We now have this error: ERROR 12e HeadFaild /HDC[1 ]. The board and heads do no show any shorts between COM and ground. Any ideas??

Hi, I am based out of Phoenix and work with a group having problems with their JFX200-2513 flatbed printer. Do you have experience with some of the issues with the HDC board and this printer?