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Sorry, what I meant by losing large random prints is when we have large contour cut graphics or lots of smaller "stickers" in a single run, but we can't cut it because it won't read the second mark. The whole print goes into the trash since it won't cut.
I get what you are saying, but I guess...
Well, turns out that wasn't a fix besides that one instance. It has happened again. This time my "Maximum distance between marks" measurement was the same, along with all of the other settings. I was unable to find a single discrepancy between the Flexi and PM settings. You can see from my...
I've stumbled across the issue on this, at least for our machine. I don't know why it's using two separate measurements in Flexi because it seems to be completely random. Most larger jobs do fine, but the occasional random one starts looking a few inches past the mark. Flexi was using two...
I've stumbled across the issue on this, at least for our machine. I don't know why it's using two separate measurements in Flexi because it seems to be completely random. Most larger jobs do fine, but the occasional random one starts looking a few inches past the mark. Flexi was using two...
A couple of our install crew members put some 3" tall flat cut aluminum stud mount letters in a brick wall and it's off center by about 7 inches. :banghead: No one noticed until they installed plaques underneath the lettering. :frustrated:Most of the studs are in the bricks, but most of the...
Update: Starting getting a warning message on the touch screen about head alignment. Ran the automatic head alignment process again and it seems to have cleared up the issue.
Had a banner catch and wad up under the carriage while printing last week on our HP 315. We've been having quality issues since. I've run some head cleanings, and the the automatic head alignment. The "print all test plots" cleared up a good bit after all of those, with some banding on the #6...
Got it. Granted I don't fully understand RIPs and I believe it was more of a vernacular misunderstanding that anything else. My labels of the software were based on mtpzone's suggestion, "Create small print/cut job in flexi and send it to the printer but DO NOT CLOSE the FLEXI RIP window"...
Definitely sent it from Flexi, and NOT from PM. She left the RIP window open in Flexi and after it failed after the barcode procedure, went to the Flexi RIP window, changed "send:" to "Contour Job Only" and clicked send from that same Flexi RIP window, it again went to the same "wrong" place on...
Update: (I wasn't in the office when it happened) It happened again Thursday after I left. The production person said they'd left the Flexi RIP window open, changed it to output "contour only" but it still tried to look in the wrong location. I'd really hoped that was the solution! Oh well, back...
This makes sense. Thanks for the tip, mptzone! I will let production staff know to be sure and leave that window open on ALL print/cut jobs and report back next time this issue arises.
It seems software related to me, rather than an optical or feed issue. The marks appear to be consistently spaced every time, meaning none seem to be in the "wrong" place. When it happens, the sensor overshoots the mark every time, by seemingly the same amount every time and starts looking for...
Thanks for the response.
We've tried flipping and loading it with the same result. We pretty much never put them back on a roll.
I don't think it's a feed issue, because it consistently overshoots the mark by about 4 to 5 inches, but the prints aren't distorted. It often happens on the second...
We have an HP 315 and an HP Latex 54 Plus Cutter using Flexi. When doing print/cut procedures, we occasionally seem to have an issue with the cutter reading the 2nd registration mark. Reads the barcode just fine, then reads the fist registration mark just fine but it will start to look in the...
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