Recent content by NCR Grafitti

STOP THE PRESSES - ITS WORKING!! I ended up trying the USB to serial with the new serial cable and I set the Handshaking to Hardware and it printed! Thank you so much to everyone and their help today!! I truly do appreciate the patience and help. Its nice to find a site where people...

Tryingtolearn, you are right. Im using v7 and Vista. I have an old laptop that Im going to try that is running XP. NOw that I have the right serial cable, im gonna give it whirl with the USB to serial cable as well as this laptop doesnt have a serial port, but it does run XP :) Here goes...

Ok, so im at home now messing with this. Got a Null model cable, changed from COM1 to COM2 (thats the only other one available) and still nothing. Signguy, i dont have the option for Send now, I only get "hold to list or save to file" and when I do either, I have to manually start it up...

Which one do I need? Null Modem 2135/B Null Mdm DB9 F/F 10ft $8.00 2134/B Null Mdm DB9 M/F 10ft $8.00 2136/B NllMdm DB9F/DB25M 10 $8.00 2084/B Null Mdm Adpt DB9 F/F $5.50 6599/B Null Mdm Adpt DB9 M/F $5.50 6600/B Null Mdm Adpt DB9 M/M $5.50 2085/B Null Mdm Adp DB25 M/F $5.50

Ok, that makes sense actually. I will order the cable from the manuf. of the plotter. Fingers crossed! Thank you SO much for your help. I really want this to be a successfuly biz for us, but I have to be able to get it to work first! Appreciate all the help so far.

ok, so what do you mean, correct serial cable? Do i need one specifically for this hardware? I thougth serial was serial but evidently not, huh?

yes, we just installed a new serial port into my PC last night and they are both set to COM1, both the serial port and the plotter. The device manager shows the port is working correctly as well. It appears as though Flexi will talk to PM ok, but PM will not send the job to the plotter...

Yes, Pat we have loaded the plotter sotware into PM.

JR - we purchased it used from a person that was using it before, they just upgraded. We've approached him for help, but he's 2 hours north of us and to him "it worked" and he says its our computer. I trust that it did work before we purchased it as this gentleman is a big vinyl cutter up...

Im going to outline what I have and what I've tried, hoping someone can catch something I have missed. Oh and BTW - my husband and I are new to the biz...well if we could get it work! Hardware - Vinyl Master Plotter XY380 Software - FlexiSign Pro v7, Production Manager for the plotter...