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I swapped head cables and still no yellow, so I guess I'm off to buy a new head. I appreciate all the help and once I receive the new head and get it installed, I'll post an update. Thank you!
Definitely!! While we had one on there previously, the machine was moved to another location and somehow was not plugged back in and hadn't been noticed. Painful lesson learned!
Just swapped the magenta and yellow dampers and yellow DOES print from the magenta position. Nothing printed from the other. Could the "new" head be faulty?
We are a super small sign company (printer was originally purchased & mostly used for our own family real estate business signage needs). I know the printer is becoming obsolete in the Roland world, but it has been very good to us and I have maintained it through the years.
The issue is it is...
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