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Came in today to do some sublimation printing and as soon as I chose my Ricoh 3110DN from the Corel 2020 print screen, Corel crashes. About two months ago, anytime I chose Ricoh it would crash the PC and go to the blue screen. That was due to a bad windows update then and the problem today is...
I am back up and running. The final solution was to pull out the Cyan cartridge that I had put in before the problem and put a new one in. Cyan immediately came back in one channel and took two cleaning cycles to get the other channel full. All colors full and I have printed multiple banners...
Thanks, No air above the dampers but my next step is changing them out with the new ones I received today. Reloading the firmware did not help as well. I'm still suspicious of this Cyan cartridge given that two of us are having the same problem.
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