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I have a SP300V, I put a new black cartridge in and can't get the black to print black now. I have purged the lines with cleaner, changed the damper, changed the cap, changed the wipers, and cleaned everything up. I have now resorted to printing black boxes hoping will clean itself out, of which...

After sending a print job to my SP300v, it starts to print then stops and says "now processing". It did it last time i printed but i was able to get it to start over and thought it was just a goofy glitch. Now tonight i can't get it to continue to finish my print job. Anyone else had this...

I was having problems with my printer loosing cyan and black. I soaked the print heads in solvent twice 24 hours the first time, 48 hours the second time. Still wouldn't work. I ordered new caps and print heads. I have installed them, ran ink fill, head clean and ink fill again. I'm still not...

I am installing Versaworks on Windows 7 64 bit. The disk I have is Version 2 and I need to get it updated. I have went to Roland's website and downloaded the updates. The directions are not very good. Can someone give me the directions to get the updates done and get my print up and running...

First I thought my print head was plugged but after following your directions to clean the print head found 1 drain tube plugged. I clean it out as far up as the purge motor but don't know how much farther it is plugged. From the looks of the red ink inside it has been for more then 1 day. Do...