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$200 is definitely a scam in my experience. There are no 3rd party Epson printheads so they all come from an Epson factory. At worst, a $200 DX4 seller will just take your money and run. At best, it's stolen and might actually work in your machine, if they actually send it to you. It's best to...

I don't have that manual but see if you can get your hands on one. You need to do the bias adjustment which is basically the physical tilt of the head. See the picture below. I've circled the bias alignment. Those two sets of lines should be parallel.

You just need to get your hands on the Mimaki Firmware Update tool. I don't have it handy right now but I'm sure someone on here might be able to hook you up. Power up the machine while holding the up and down keys and it will enter the Up/Download mode and you can use the software to download...

They don't even give that to the Mimaki employed techs. Last time I was at training, the Mimaki tech said he downloads the parameter file, then changes a setting, and then downloads the file again. Then he uses a program that shows what changed between the files and that's how he figures out...

Yeah the 100 is considered more of an entry level machine and the 300/330 is their top of the line all the bells and whistles model.

If you're replacing one of the pumps in the supply box that has like 10 pumps in it, you can take a syringe and pull some ink through before attaching the output line and that will minimize any air getting into the system. It's not a must but it can help avoid air bubbles causing issues. Whether...

No those dampers shouldn't affect the printhead nozzles. I agree with Smoke, I'd start with new sub tanks for sure.

It's because the Ricoh heads are designed to work with the positive and negative pressure system and those sub tanks are designed specifically for those heads and pressure system. It's the same reason Epson head based machines use a lot of Epson parts like dampers and the ink cartridge system...

Yeah, it's in the firmware and not user or tech changeable.

Modern printers have extended their gamut past the default CMYK gamut used in most design software input profiles. RGB has a much wider gamut than CMYK which is why when you send over the RGB file, it can hit those colors that aren't represented in the standard CMYK input profile. Manufacturers...

There is no home position for the gears. The wiper sensor tells the machine when the wiper is back in the home position which stops the motor.

As a Mimaki dealer who competes with Grimco, love to hear it.

Did you try any of the ones from Mutoh's FTP site? They are for Flexi 21 but should work in 24.

I've also seen a couple times on this model where the switch gets stuck so you might need to take some of the covers off around it and check if anything is preventing it from popping fully back up.

Unfortunately, it's hard to say. It looks like magenta is the issue and it's printing when it shouldn't. It is also printing when it should though which is weird. It could be the head or the main board but you won't know until you install them. If you can get your hands on a used/bad head that...

Other than feeding issues, one head strike on magnet could cost you $$$$ for a printhead. Not worth it in my opinion.

It could be a combination of both. The media is definitely warping due to heat and causing head strikes but that seems like a lot of ink being left behind as well.

What victor said. There are ways of recovering data from broken hard drives but I'd simply plug it into a new computer and see what happens first. Also, does Onyx have a way to transfer the license to new computer? Whenever I run into this issue with Rasterlink, we just deregister the license...

Welcome back!

Especially the ones with old, broken down signs.