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Why does that matter to me? If anything the Roland should arrive in better condition as it's not a mass produced consumer good.

Send it back, Roland will give you the run around like they did with my VG 640, they will just send a dealer tech out 2 times a week to take a peck report, and do just enough to say the are "working on it" while the warranty runs out. If you bought a $2000 refrigerator and the compressor...

Our f1612 can cut up to 6mm thick PVC with the heavy duty knife, as long as the cuts are straight,any curves will snap the knife. We've found the single edge knife to be useless, it snaps if you look at it wrong. For ACM you need to use the router, I can't imagine any knife working well on...

Is that a print, or is it something like Di-Noc? Di-Noc is very thick and is removable.

This is good advise, we do a ton of interior wayfinding signs, and finding competent installers that can read a floor plan map and not look like they spent the night smoking crack under a bridge is getting more difficult. The installers around me that do interior sign work and dress...

The stuff we get from grimco is horrible, the sheets arrive warped beyond belief, and there are so many voids in the plys. It's also almost twice the price of acm.

Yup, Trotec who make some of the best laser engravers on the market have started to move to a web browser based software. They used to have a standard program and it was amazing, then they introduced "ruby" and it just doesn't have the functionality the old software does, takes 10 clicks to...

Yeah I agree, get some better images from a royalty free site like shutterstock, the decapitated donkey is a bit off putting

There are a bunch out there, the most common would be aluminum composite panel, for ultimate durability 0.080" solid aluminum would work as well. Avoid MDO as the stuff they sell now is horrible compared to the stuff from 15+ years ago.

How thick are the letters? Most wayfinding signs with raised letters call for 1/32" thick, which is why ADA applique material was created. Gemini Duets has tons of colors as well as clear, if they don't have a close enough colour, get the clear and paint it from the backside, then apply 3M 467...

Looks very similar to the Nexus System

I've always cut them from 0.25" thick acrylic. But I think some people use those plastic grids used in fluorescent light fixtures as a diffuser.

Summa has been kiss cutting vinyl for 30 years, they are very good at it. Their flatbed cutters are pretty good for an entry level machine, we've been happy with ours. A friend of mine had a brand new zund cutter and it makes ours look like a toy, but at the end of the day they both do the...

You can also purchase acrylic honeycomb instead of the metal, this will eliminate the issue.

As others have said, this is a photopolymer sign, and a very old one at that. I think you will find when you get pricing that ordering 1 photo polymer sign is extremely expensive, that is because they are very set up intensive, similar to screen printing. I would also give your customer...

This is what I don't understand, if you're having cash flow issues, tell me, I'm a business owner too, I get it. I would much rather a client tell me they can't pay in full and we can work out a payment plan vs. Dodging my calls/emails and wasting my time.

Yup, I had a client who owned an indian restaurant, this was his MO, i would install something and he would have me "take a look" at something else he wanted, and would say to just add it to the same invoice, this dragged out for about 9 months before I got paid finally.

Lol, I have a client who never pays until they need the next job done, could be 6 days or 6 months, but I know when the cheque shows up they will call in a few days with a new job.

Yup, you need to control your cash flow and plan on waiting 30-90 days to get paid if you want to do business with any larger companies. Larger companies are very good at delaying payment as much as possible, just part of the game. Usually they will wait until the invoice is past due and you...

This is not uncommon at all, but I would look at increasing your exhaust CFM if possible, ideally the smoke should be sucked out of the cabinet immediately and not have a chance to settle on the nozzle. We run with the air assist off when engraving rowmark on our trotec and epilog machines...