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Hey guys! I have been having issues with one of the heads on our Roland TrueVis VGII-640. I was hoping one of you guys might have an idea as to how I can fix it. Is it a possible damper situation? It happens on our head that has the yellow and the black. Sometimes I have to do multiple cleans...

Hello Everyone! We recently upgraded our 2nd printer to a TrueVis so we are no longer in need of our SolJet Pro III XC-540MT. We did have our Roland Tech come in recently and he did a full maintenance review replacing some of the items that needed to be replaced. If you are interested we are...

Do you need a truck to help you with installs? In Billings, MT we have a 2006 GMC 8500 with a 75' Manitex Sky Crane for Sale. We are selling this beauty for $59,500. We decided to upgrade and no longer need this for our sign installations. If you have any interest in the vehicle email Dustin at...

We are having problems with Arlon DPF 4200 Vinyl. We have installed it at one of our customers locations and it seems to stick on some walls. It does stick on the elevator doors no problem. On the image below the vinyl just started falling by itself. We have told the customer multiple times that...

Hello, I am looking for solutions to my issue with getting the Gerber Edge 2 to work on Windows 10. We use Omega 5.0 and our Envision and Mimaki works just fine without any error. Our Gerber Edge 2 is recognized on Omega 5.0. The issue is when I send an item to print it has an error when I go...

I am having issues with Printing on the Roland TrueVis SVGII-640 printer. I have had this issue for over a year. I believe I mentioned something about it on this forum early last year about it. The issue is that I am printing projects and randomly a lighter band of color will appear in the...

It seems like the more I use this printer the more issues we tend to find. I printed 8 panels for a food trailer wrap that we were doing and 2 of the 8 panels printed with noticeable differences. Now I did check the file that was given to me and everything was perfect. So today I went and...

I am looking for any information that people can give me on issues with the TrueVis VG2-640. We have contacted our sales person, Roland also knows that there is issues, however it seems like they are just brushing the problem off. We are trying to build a case that there is issues with the...

I am having issues printing on Avery MPI SC-1105 using the Roland TrueVis VG2-640. We have had this printer for almost 2 years now and so far the issue that we have is with the 1105 material. The darker colors seem to not be drying by the time the material is rolled up. The image that I have...

Every time i start up our JF-1631 i get a water tank route error, usually turning it off and back on a couple times gets rid of the error and allows me to print. Recently the error has been more persistent, i have tried cleaning the tank, replacing the antifreeze/water mixture according to the...

While doing my usual test prints before running banners i noticed a complete loss of a cyan test on one of my heads, when i opened up the carriage to have a look at the ink lines i noticed air coming into all four cyan lines on that side. I was told that it is likely a damper so we ordered a...