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So the waste management cable broke in the back of the printer (the metal connectors snapped off one another and one piece lost), and the cost is about $500 to replace and we are getting a new printer in like a week :/ the censor isn't necessary, is there anyway to get around that error message...

Hi there! I have an issue with my Onyx RIP software and my Summa S160 D series plotter in that when I use Flex Cut and set my settings to a variety of numbers (currently Full Pressure: 350 Cut Length: 154 Flex Pressure: 350 Flex Length: 39) it cuts circles first with half circles and then ticks...

Hello, when I RIP graphics in Onyx and then print them and then go to contour cut them the weed boxes aren't always complete, some lines of the box are missing. This is completely random and each one has a printed box with a contour cut line on it but it seems to disappear once it gets into the...

Hello! I have been having immense difficulty with the tracking on my Summa S160 D series plotter constantly cutting my contour cuts lines slightly to the left about 1/16 of an inch which is a big issue for what I am cutting. When I try to do a media alignment the camera goes way to far to the...

Hello there, I am currently having issues with sending projects to my Scitex FB 500 Flatbed from my Onyx Postershop software. Everything is connected just fine and I haven't changed any settings but after the project rips on the Onyx software and I hit "Print Now" it doesn't show up in the...

I am working with an Scitex FB 500 and using Flexi as the software for the making the graphics and PosterShop Rip to manage the files and send them. Every time I print black on the flatbed printer it turns out green and I have tried everything under the sun to get it to be a nice, rich black...