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I have 2 large files in my que A that completely crash/freeze Versaworks as soon as they're clicked, so I can't even delete them. Is there a way to clear the que cache or a work around to deleting the 2 files so they're no longer in que? Clicking them during a print completely crashes...

Is there a way to change the perf cut pressure while in the middle of a job? I've tried in the cut config like a normal cut, but every-time I think I've set the pressure I go back and it's reset? During normal kiss-cut it will be, lets say, 80 and I can change that no problem. During the perf...

I recently picked up an XR640 and I've looked everywhere for any DIY setups, but I need some ideas on what I can make to keep the media off the floor (when not using the rollers). I do a ton of print/cut on some media that I'd like to not touch the floor. Just looking for some creative ideas...

Running into this issue lately, which I can't seem to solve. I do an environment check every morning before printing, I've changed the dampers and cap tops (based on some suggestions I've read), I manually clean my heads regularly and I've done many head cleans. I've done all the calibrations I...

I can't seem to get over this hurdle and unfortunately I can't exactly recall when this exactly started, but I can't seem to get a clean black print. I keep getting these "lines" on the edges of black, which I was not getting on this exact same artwork previously. I've cleaned the heads well...

So I can't come to a conclusion on what to do in this circumstance. I seem to be having some inconsistencies when I print, laminate, crop read then cut. Is it better to do A or B? A: Print (with heat), laminate, crop read/cut (no heat) or B: Print (with heat), laminate, crop read/cut (WITH heat)

Ive noticed recently that my SP540v doesn't really fill the drain bottle much. If I do a cleaning (just a standard one by holding "cleaning" while the printer is on) the bottle will receive some inks but otherwise I'm not sure there is ink actually draining into it on its own when it wakes from...

New here as a member, but I've been lurking for years. I currently have an SP540v in my fleet. I'm quite versed on every aspect of this machine including repairs, head replacements, board replacements etc. I'm not afraid to dig in nor unfamiliar with the service menu. Now my question is...