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Take up issues is the media walking. One machine they fixed. Found roller in the initial assembly that was popped out of place. The second machine they can not figure out yet. It is walking so bad that it moves in the print zone over an inch. But the main issue is the pinch rollers destroying...
We had a tech at our facility and when he was fixing another issue we asked him about the thumping. Because one of our machines does not make any noise at all, while the other ones thump a lot. We mainly print in specialty mode and its not as bad. But the second you go down to production it gets...
We have not been able to print for over 2 months. Both of our 800W's have been down. We got a tech out last week and he got one machine running. But the other one is still down. But both machines have an issue with scratching media. The pinch rollers are so tight that they scratch and and put...
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