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Do believe this is the supplier of their machines. If they aren't ok with telling you what sort of printheads are in the machines, they probably aren't going to be able to offer much in the way of providing you reliable service. Would honestly avoid these printers but...
Spoke with them today and asked what heads were used. Response, Epson. Asked "which" epson heads are in the machine. Response, we're not telling you. Red Flags all over the place here. If you'd like to bypass the middle man do believe they are simply OEM/ODM'ing machines from a China supplier...
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