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At the risking of sounding incredibly stupid, what's my best method for finding a tech in the area? Google isn't giving me any results, and I can't find any decent information on Roland's site. I put in a support ticket but sometimes that takes close to a week to get a response, and left a...

I'm fairly technically adept, but I think at this stage of the game I'd probably call in a tech. Its not under warranty anymore unfortunately. Do you have an idea of what could have caused a print head to go bad, if that ends up being the issue?

Its the VS series. No head crashes. It had been working more or less fine before this, though one of the magenta nozzles had been pretty clogged. It was starting to clear up after doing a choke clean and a head soak. Then it started doing this, and after cleaning a few times, manual cleaning...

Thanks, at that point is my best be to get a tech out to look at it? Or is there a specific ribbon cable I should check?

Hi, our Versacamm 540i has started doing this thing where it prints a giant black streak over everything, including nozzle checks. I've done a a bunch of cleaning cycles, manual clean, replaced the wipers, done head soaks, and replaced the cap tops and still nothing. Any ideas? I put in a...