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As the title states I am looking for tech support for my HP Latex 800W. Seems like a simple problem to solve but there is a catch... I am based in Bermuda. When we purchased the printer the company I work for decided to have the printer brought in by an import company instead of going through a...

Wondering if anybody here has attempted "crack and peel" stickers on adhesive vinyl rolls? I run a HP Latex 800W which doesn't have the automatic double sided printing and wonder how you would do this. I have an account manager requesting a sample but if I'm not mistaken I would have to be able...

I for the life of me cannot figure out how to setup an admin username and password. Any help would be greatly appreciated!

Have to replace my data Trailing Cable which means I have to replace the entire rail system. I have the parts but can't find any info on how to replace the parts. Any help would be greatly appreciated!

Does anybody know where one could purchase a Data Trailing Cable for the HP Latex 800W? I live in Bermuda and we don't have a service contract with HP. I will need to replace my trailing cable myself and am having trouble finding where to order one. Any help is greatly appreciated.

Hi, We have this not so frequent issue where the lines for the carriage on our HP 800W keep jumping off of the track. They come off the track and end up dangling into the print zone. We end up having to pull the back panels off the printer and try to reseat the lines but then a couple months...

Has anybody seen this error code before? I keep getting this error code and it says that a "safety element is open during movement" I have no clue what safety element is open. Been happening pretty consistently over the last couple days.

Anybody else having their colour calibrations become obsolete everyday after the latest firmware update on the HP Latex 800W?

Wondering if anybody has tried to print double sided banners on HP's Latex 800W printer. I use to operate the 570 and it had the ability to automatically align the two sides of the banner via the black registration bar printed in front of the first sided printed. The 800W seemingly doesn't have...

We have recently run into an issue where our connection for the optimizer ink cartridge has failed. We did all the checks and have exhausted our capabilities. We are now at the point where we need to replace the connector for said ink cartridge slot. As we are in Bermuda and purchased the...