Canon Colorado M5 - Problem printing SEG textile (sticking to platen)

[robibilic]

Hi everyone,
I'm using a Canon Colorado M5 and recently tried printing on a stretch textile for SEG frames (T-Flex system) – the kind with silicone edge that fits into aluminum display frames.
Has anyone successfully printed SEG fabrics on a Colorado?
Unfortunately, I'm running into issues where the fabric sticks to the platen.
Any tips on media types (Berger Samba, etc.) that work well?
I'd really appreciate any advice, videos, or photos if you have a working setup. Thanks in advance!

Robert

 

[victor bogdanov]

are you using the unlocked tension bar?

Also wipe down the platen with this, order from canon

CLEANER A, ASSY BOTTLE HZMT O:1068104

Really help make the platen slicker and helps media from tunneling on the platen when feeding