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Colorado M3W Ink levels not reducing/reporting correctly

TSC1985

New Member
Does anyone with a Colorado M3 or M5 been having issues with the ink levels not reporting correctly? Our M3 had the cyan and white levels not drop below 46% for a month and would not let us replace the cartridge. Had a local Canon Tech out who replaced the entire ink reservoir on both but still the Cyan will not below 46% (TBD on the white as we filled it above 46 and not gotten that low yet). Tech made it seems like we are OK to keep printing until machine forces it to auto eject at either 15 or 7% capacity.
 

MarkSnelling

Mark Snelling - Hasco Graphics
This happens from time to time when there is a faulty sensor or a bad RFID chip on the bottle. When you get down to the critical point, in our experience with a few customers, and replace the bottle it should reset
 
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