Epson 80600 error code (1931) heater

[Odumike]

hello everyone,

Defiantly new to printing and tried to search for weeks about this code before asking. i recently purchased a used 80600 that needed "heads" i say that because that's all that supposedly it was throwing a code for from the seller if true we will never know. Had a tech come and replace the heads (was not epson tech specific).

After the heads i went to start the machine and the machine goes through steps like its going to start and immediately before going further it throws a 1931 heater code. switched out the sub-e board and still the same, made sure the heater was attached with the three cables and still the same.

Anyone have this code before? also I am located in fredericksburg , va if anyone knows also epson techs or how to find one available to come look at it. i hear baltimore is the closest epson tech?

 

[Signed Out]

Never had this issue on our s80. Do your heaters heat up?

 

[Odumike]

Never had this issue on our s80. Do your heaters heat up?

Thanks for replying , No it does not this is all at the beginning of initial start up. so I'm not positive but i don't hear anything or notice it starting to heat.

 

[mim]

I don't know, and I'm sure you already saw some stuff like this, but I found this online:

• Code: 1931
• Description: HTC common elements communication error
• Causes: • Connection failure between the main board and sub-E board such as cable disconnection
  • There is something wrong with the elements on the sub-E board.
  • There is something wrong with the communication elements on the main board.
• Troubleshooting Guides: 1. Is the cable connected properly?
  2. Is the sub-E board out of order?
  3. Is the main board out of order? (unlikely cause of this error)
  1. Reconnect the cable.
  2. Replace the cable.
  3. Replace the sub-E board.
  4. Replace the main board.

 

[Odumike]

I don't know, and I'm sure you already saw some stuff like this, but I found this online:

• Code: 1931
• Description: HTC common elements communication error
• Causes: • Connection failure between the main board and sub-E board such as cable disconnection
  • There is something wrong with the elements on the sub-E board.
  • There is something wrong with the communication elements on the main board.
• Troubleshooting Guides: 1. Is the cable connected properly?
  2. Is the sub-E board out of order?
  3. Is the main board out of order? (unlikely cause of this error)
  1. Reconnect the cable.
  2. Replace the cable.
  3. Replace the sub-E board.
  4. Replace the main board.

I did, but thank you so much for looking as well.

I feel like i have done this list over and over and over lol the only thing i have not done which it says is unlikely is switch out the main board.

 

[mim]

I did, but thank you so much for looking as well.

I feel like i have done this list over and over and over lol the only thing i have not done which it says is unlikely is switch out the main board.

Might be an electrical issue, beyond my (limited) expertise lol
Good luck, I hope you figure it out!