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Need Help Graphtec Not recognizing registration marks

matthewmwarren

Graphic Design & Prepress
Hi everyone. I'm new to the graphtec world. My predecessor set up our Graphtec to cut with the Illustrator Cut Master 4 program. I'm following his set up like before but for some reason the graphtec isn't recognizing the registration marks and it is just cutting at the edge of the page. I'm not sure if there is a setting i'm missing. I click on the cutter icon in the mastercutter settings and I see a box for use registration marks but I cannot click on it. Any help or instruction would be greatly appreciated. Thank you.
 
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