Hello,
We are new and also we just bought and had installed our Mimaki JFX 200. Our training was very brief. We are having color issues using Raster Link. Many things we have printed have a purple/magenta tint to them. We do use ONYX with our HP Latex and have never had these issues. For example, I can print a jpg I printed in the past for a customer. The image is a Black Crow against a baby blue washed out sky. My Epson printer prints it perfectly, our latex prints it perfectly. Our new Mimaki prints it with magenta highlights and and a light purple sky. We tried printed a file that used a lot of grey tones. Also, the grey was more purple. I fixed that one by choosing color match in Raster and selecting Grey Balance. Some things are printing okay. But, I printed a picture of a field of Bluebonnets ( as we are in Texas) and the Blue sky was more purple and the flowers were more purple than blue. We have tried with different profiles and different settings in Raster Link. Still, something does not seem right.
I feels like I should be able to drop my file into Raster Link, select a profile and print using the default settings and have good results most of the time. This is our experience with ONYX. Only with a few files with ONYX have we had to make changes.
I also, understand that things look different on your screen than they print and the flatbed has more of a matted look. None of these are the case, something is just right. I should not have to spend an hour or two on everything we print trying to find a look the customer might live with. We are not foreign to profiles or printing. Something is just off right now. There are no answers from the people we bought the machine from. I have no confidence in them at all. I will contact Mimaki direct after the weekend and see if we can send prints and files for comparison.
When we purchased our HP latex, the tech came down with several substrates and printed stock files on them. When they installed our JFX 200, the tech had us select a file and he printed it on Foam board. The file we selected printed Okay. But, another we selected printed purple tones. We should have stopped at that moment and dealt with this, but the Tech did not seem that familiar with Raster LInk.
Any help would be great. Something just does not seem right.
thanks
We are new and also we just bought and had installed our Mimaki JFX 200. Our training was very brief. We are having color issues using Raster Link. Many things we have printed have a purple/magenta tint to them. We do use ONYX with our HP Latex and have never had these issues. For example, I can print a jpg I printed in the past for a customer. The image is a Black Crow against a baby blue washed out sky. My Epson printer prints it perfectly, our latex prints it perfectly. Our new Mimaki prints it with magenta highlights and and a light purple sky. We tried printed a file that used a lot of grey tones. Also, the grey was more purple. I fixed that one by choosing color match in Raster and selecting Grey Balance. Some things are printing okay. But, I printed a picture of a field of Bluebonnets ( as we are in Texas) and the Blue sky was more purple and the flowers were more purple than blue. We have tried with different profiles and different settings in Raster Link. Still, something does not seem right.
I feels like I should be able to drop my file into Raster Link, select a profile and print using the default settings and have good results most of the time. This is our experience with ONYX. Only with a few files with ONYX have we had to make changes.
I also, understand that things look different on your screen than they print and the flatbed has more of a matted look. None of these are the case, something is just right. I should not have to spend an hour or two on everything we print trying to find a look the customer might live with. We are not foreign to profiles or printing. Something is just off right now. There are no answers from the people we bought the machine from. I have no confidence in them at all. I will contact Mimaki direct after the weekend and see if we can send prints and files for comparison.
When we purchased our HP latex, the tech came down with several substrates and printed stock files on them. When they installed our JFX 200, the tech had us select a file and he printed it on Foam board. The file we selected printed Okay. But, another we selected printed purple tones. We should have stopped at that moment and dealt with this, but the Tech did not seem that familiar with Raster LInk.
Any help would be great. Something just does not seem right.
thanks
