PDFs print but the image files are missing, only certain PDFs have this problem

[john maughan]

When I print some PDF files they print but any images/pictures are not printed, totally missing. When i check the print preview they show up. What could cause this.
Im using SAI flexi RIP and HP Latex 315 printer.

See attached pics

 

[Stacey K]

That's weird, can you save them as Jpegs and try?

Geneva Olson are they printing on your printer instead, like the google maps LOL

 

[mim]

Where are you getting the PDFs from?
In our shop we have a shared server for various designers to drop files into. When I go to open them I can see the images but they will sometimes not appear on the print. This is because the image's file path is on their local server and not the shared server. When that happens I have to have the designers go back and save the image in the shared server.

 

[jfiscus]

I bet those images are set as Overprints, which show up in the RIP, but do not actually print.

 

[Boudica]

Where are you getting the PDFs from?
In our shop we have a shared server for various designers to drop files into. When I go to open them I can see the images but they will sometimes not appear on the print. This is because the image's file path is on their local server and not the shared server. When that happens I have to have the designers go back and save the image in the shared server.

or embed them into the file.

 

[cshook]

When I print I have to make sure that the include image button is on, if it isn't my HP won't print the pictures. I'm using SAI also, make sure in the preview you are on print tab.

 

[Ldireprophil]

Yeah, a layer may be missing depending on who created the pdf. I open in photoshop and resave it as PNG and it captures all the layers and prints correctly.

 

[JetPress]

I bet those images are set as Overprints, which show up in the RIP, but do not actually print.

I had this issue once and it was because of that reason. John since you are using Flexi click on the images that are not showing up and see if the Overprint box is checked

 

[myront]

.. I open in photoshop and resave it as PNG...

Please don't don't that. lol
Always save as tif. Same result but better quality. Tif is "lossless" where as png is not.

 

[Geneva Olson]

When I print I have to make sure that the include image button is on, if it isn't my HP won't print the pictures. I'm using SAI also, make sure in the preview you are on print tab.

SAI owns flexi