Need Help Phototex 60" on HP 800w settings

[jeffdpia]

So I have been printing a job on the 60" version of this material in 8 pass 110% ink-vacuum @50 and have had the ink scraping the leading upper edge of the curing unit. Hp said to lower the curing temp from 195 to 180 which helped until I got to a dark section with full ink load.
Does anyone run this combination and what have you found ? I'm half way through the job and cant change the profile at this point. All I can do is go to a lower temp and try

 

[balstestrat]

Are you running it with no tension? Add some tension to the take up.

 

[jeffdpia]

Are you running it with no tension? Add some tension to the take up.

Tension is set to 8 but HP is adamant to not increase the tension saying that tension is like pulling the media along. Waiting to hear back. many prints were already produced just fine, its just happening with a heavy ink load across the print area

 

[balstestrat]

You could try upping the pre-heat to max and 50% more on the air flow. Helps to dry it.

 

[jeffdpia]

You could try upping the pre-heat to max and 50% more on the air flow. Helps to dry it.

Referring to print zone temp and print zone airflow? Print zone temp at 108 maximum is 113. Airflow is at 450 maximum is 750 cm/s

 

[jeffdpia]

Take up motor is being replaced, hopefully tension will return to the take up spool.

 

[balstestrat]

Umm... I hope you know some profiles don't have tension on the take up on purpose.
You need a new firmware to change that setting. You can't see it with PLS_20.

-> I don't think your motor is even broken.... It's just the profile.

 

[jeffdpia]

Umm... I hope you know some profiles don't have tension on the take up on purpose.
You need a new firmware to change that setting. You can't see it with PLS_20.

-> I don't think your motor is even broken.... It's just the profile.

We ran diag. on the motor and it’s broken.I know about the profiles but this is not related.