question about complex files

[tamif]

I have a logo from a customer that has a lot of shading and color to it. I have managed to pull it into adobe illustrator and keep the color. When I try to save it or pull into Flexi it dulls the lettering from a bright red to a dull brownish colors and most of the time it leaves harsh lines where the shading starts (on screen). I have also had problems with getting it to contour cut, but I did finally find a file type that would let that work. Any suggestions on what I can do to retain color? I know printing it doesn't always keep color, but on screen it usually looks good.

 

[greysquirrel]

Save as high res pdf from illustrator…you need to manually make a shape that you want to cut in illustrator…the only thing onyx ill do is add document box as cut file.

 

[unmateria]

Save an illustrate PDF and raster it in photoshop then feed a tiff+lzw file to onyx. Depending the profile, use srgb or fogra39 while converting colours in photoshop.