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Real problem with onyx and surecolor 80600L communication

jdwilliams1

New Member
Hey guys, I'm not sure if anyone else ran into this but I continue to have a communication issue where it appears that my computer is dumping my printer. I've tried to unload software reload it, and when I open up onyx, it sees the printer and it sits offline, i've double checked the IP addresses and every time I test it, it shows that it is being seen, and I've also done a ping. Test, and it's seeing the printer there. Sometimes when I first open up the software, the green light will come on in onyx, but then it goes back to offline

I would try to use epson edge, but it's asking for a serial key and I have no access to that. Unfortunately, the software was dumped off my computer, and now I have no way to reactivate. That software, so i'm trying to figure out what I can do so I can print a banner for a trade show on monday morning.

Would appreciate anybody's help
 
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