S3 TC-160 Issue with reading registration marks

[jharler]

So I recently took delivery of a new S3 TC with the Pro Pack upgrade to work alongside my F1612. I've gotten it setup and working but I'm having an issue that's making automation impossible. In GoSign, I use the provided action set for the twin workflow and it reads the barcode, successfully loads the file and successfully reads the first registration mark. However, after reading that first mark, it doesn't move the camera or the media and immediately says "This mark has already been detected." I'm using Onyx Thrive and these same registration marks are read fine by the flatbed (using GoProduce). If I manually move the camera and media to the second registration mark, it works fine from that point on. I've gone through all the options in the action set and tried various combinations of settings but I get the same message every time. I searched google, but the message it's giving me doesn't seem to be found anywhere else. I'm hoping someone has seen this before and knows what's going on.

 

[balstestrat]

Hmm just as a workaround there might be a setting to skip marks automatically in the output macro.

Make sure you have the newest firmware installed on the cutter and Gosign as well.

 

[jharler]

There is an option to skip marks if they're not detected, and that option is enabled. On or off, it doesn't make a difference, I still get this message.

 

[jerry369]

If you are using GoSign 3.3 disabile the "Preload" flag in the Send command of the Barcode Action. It is a know defect of barcode with random marks when such an option (Preload) is selected

 

[jharler]

That was it. It's now working its way through a roll. Thank you! You saved me the frustration of dealing with Summa support again.