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Need Help VS-640i - Service Call 0330 and 0109 errors after scan motor change

kulbros

New Member
Hello everyone and many thanks to all the people who contribute to this extremely helpful forum.

So here is my story.
Printer (VS-640i) worked fine, except not so loud noises made by a scan motor. About a month ago it stopped during printing (twice) with "motor error ..." but I could print again after rail bearings lubrication, which probably reduced the resistance. After 3 weeks of flawless printing, the noise became lauder, so I decided to change the motor.
Here's what happened after replacing it with a new one (OEM or at least looks like one):
- first power-on: some noises from motor, no movement, "motor error ..." on display (sorry, don't remember the digit codes)- then I could only turn it off in the back;
- second power-on: similar noises together with rhythmical up/down movement of cutting knife, "service call 0330";
- third power-on: similar to second one but with "service call 0109".

At this point I decided to switch back to the old motor, to check if it's a new motor's fault. Unfortunately (almost) nothing's changed.
Now every time I turn on, I only get a quiet clicking from the motor (without movement) and one of the errors (0330 or 0109) - no up/down knife movement anymore.
Mechanically all seems to be fine: I can move the carriage by hand freely without noise. Also all the connections I could visually check seem fine.
Definitely something went wrong electrically because of motor changing (or I did something wrong). Seems it's all related to the servo board (mentioned knife behaviour, engine clicking, error types).

Considering I'm not a qualified technician, is there anything I could do now to confirm what's broken or at least to narrow down possible causes?
Or should I just order a new servo board?
Any suggestion would be appreciated.
 

damonCA21

Active Member
Where did you get the new motor from? Most of them are chinese copies, not OEM and often fail quickly or don't work at all
It could be the servo board if both motors have the same symptoms so that would be the next thing to try
 
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