So word on the street and hopefully RolandDGA can get on here and clarify is that the new VG2 Firmware upgrade or update from VG to VG2 is now removing service mode for the end user?? And there is no going back or downgrading.
RolandDGA are you locking owners out of their machine with this upgrade and forcing them to have the Peck2 tool in addition to a licensed technician with current credentials that get updated every 30 days to access the machine to perform work?
If you are locking people out of their machines and forcing them to only use your technicians does this get removed the day the machine is out of warranty allowing the end user to complete their own repairs?
Are you notifying or informing customers you are doing this before the upgrade is executed so they know what they are actually consenting to?
I really hope I am wrong here. Anyone else know about this?
[HASHTAG]#RolandDGA[/HASHTAG]
RolandDGA are you locking owners out of their machine with this upgrade and forcing them to have the Peck2 tool in addition to a licensed technician with current credentials that get updated every 30 days to access the machine to perform work?
If you are locking people out of their machines and forcing them to only use your technicians does this get removed the day the machine is out of warranty allowing the end user to complete their own repairs?
Are you notifying or informing customers you are doing this before the upgrade is executed so they know what they are actually consenting to?
I really hope I am wrong here. Anyone else know about this?
[HASHTAG]#RolandDGA[/HASHTAG]