Recent content by bjcoenen

Thanks for the input guys. It is a brand new printer. Myself and another designer were trained last week thursday and friday. The training was good but lacked any sort of troubleshooting except for "purge and run a jet ID". We have contacted Rastek and will be having someone come back. I am just...

Our company just had this printer set up a week ago and we are having some issues. The main issues being striations or (lines) in our prints. See pictures. Our white ink is also leaking onto our table. We have only printed a few things and they were either on vinyl or polycarbonate (we...

I did try the lubrication you suggested. still having issues when it begins to lower the foils.

Thank you for the quick response. I will try this. Hope it helps.

Recently the Gerber Edge FX vinyl printer I am using has made loud, terrible noises upon starting up. I immediately shut it off and turn it back on and it works fine. That is until a few days ago when starting a job, the foil begins to lower and loud grinding terrible noises start, the foil will...