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Beware of this company. We bought a cutter from them at the end of last year and the machine arrived with a defective part (identified during installation by their installer and shipped back to the company for replacement). Multiple emails and phone calls went unanswered. Needless to say we have...
Thanks to everyone for the moving suggestions....the move seems to have gone pretty smoothly. Not unexpectedly, we're having some basic (connectivity) issues after powering up the printer and hoping someone might be able to point us in the right direction. Our problem is that the IPS is not...
I'll have to ask about the brackets but my guess is probably not. My two main concerns are about uneven floor heights at the dock high doors/box truck and potential issues with it being powered down for several hours (without a proper "de-install").
We're considering a purchase of a used R1000+ that's about 3hr from our shop. Are we crazy to even consider moving this ourselves or is this best left to HP? TIA.
some more interesting observations...if we "pre-feed" the material (unrolling a few feet so printer isnt pulling it off the roll) there is no bunching at all and no head strikes...yea! the side effect though is that the material doesn't track well and is moving to the left creating a skewed...
update. maxing out the tension and resetting the media after 20' did not work. still getting ripples. note the ripples seem to appear consistently in just one spot (which would seem to rule out temp or vacuum as the source of the problem). attached are a couple of pics. we're thinking that it...
Thanks dypinc. Actually, we did find the tension setting after my last post and increased from 15 to 30 on a 20' run this morning. I think it helped a little but we're still getting ripples. We're planning on maxing it out to 40 on the next run. I actually think its a media load/skew issue (even...
thanks for the suggestions. i'm using the "certified" media profile with the default temp 230deg and but I'll try reducing it. We're already using the regular platen (not the ink collector) and edge guards. TBH, i'm not sure how to adjust the tension on either the feed or the take up on a...
We're trying to print 40' runs of Ultraflex UltraPoplin PES C240 (7oz knitted polyester). This is a new material for us on the 360. The media appears to be bunching/rippling on the feed side of the rollers and some of bunches/ripples are making it through to the platen and getting light head...
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