Recent content by DustinH

I am posting for the benefit of the community because I have been fighting this problem for a while and seem to have figured it out. I apologize if this is a duplicate of other posts but I could not find them when I was working on the issue. Symptom: Almost immediately after becoming ideal, the...

I thought so also, but Mimaki support was only aware of Midwest Signs. A google search has not yielded any leads. Is there a term other than "Mimaki technician" I should be searching for or a directory I can look at? This is my first UV printer so I am still catching up on such information. I...

I appreciate the response. I searched through all five pages of the google search for Mimaki Firmware Update tool. I also searched through this form. I then emailed my local technician and got an auto reply that he will be gone for the week. I also looked on ebay because I would be happy to...

I tried to use the end user update tool which contacts the mimaki server. It tell me that I have version 2.4. I talked to a technician who confirmed that the new Gen 5 heads need a minimum firmware version of 2.6. He also said the end user update software never seems to work in his opinion and...

Thank you for the input. I believe that starting by updating the firmware makes sense because the machine was originally manufactured in 2016. However when I try to update the firmware I am given the message that it has special firmware and can not be updated. Is there a way to get around this...

I recently installed a new Ricoh Gen 5 into my mimaki JFX200. It is the exact model number as the head removed from the machine. Symptoms: When printing with the new head the print is smeared out in the feed direction of the print by about 100%. For example when I print a rectangle, the edges...