Recent content by KyleS_86

Gotcha, any advice is appreciated lol, and I used to do the same at one of my old shops haha. In regards to updating Onyx, wouldn't you have to pay to update? When I tried talking to Onyx support before that was one of my questions to them, if there were any updates that I could download...

Thanks, I do notice a slowdown when I open multiple files at the same time, but that is truly not a big issue to me. As for other people using Onyx in our shop, that makes perfect sense, but thats why its so frustrating because Onyx is only on the one computer. So other computers using the keys...

Well thats what I originally thought and why I never changed it from 2, but I guess I'm just not understanding how exactly they're being used... my understanding is that only 1 RIP is required for one printer, but have 2 would allow for faster processing of multiple files. But never thought...

Interesting, We have 2 available RIPs but we only have one printer and one Rip computer. The "Rips used by this station" setting was set to 2, maybe I should put that setting to 1 so that it would think I always have one free Rip available. I will try it and see if that helps, and if not I...

Its Version 18. And I've never had these issues before either. Its just frustrating that I can't get any help from Onyx, I thought maybe they had updates that I might possibly need but they wouldn't tell me if there was or not...

Hello all, been printing for over 6 years now, been using Onyx Rip software for all of them. But I tell you, this Onyx Thrive 221 has been nothing but a pain, and Onyx support is all but useless (without paying thousands of dollars for their support subscription smh). The main issue that...

I will try that, my only concern with doing that was losing all my settings, but I'm sure I can figure that out. Hopefully that works, thank you for the response!

Hey everyone, just curious if anyone has had any issues with Onyx Thrive randomly deleting media profiles? I have all my media set up with Quick Sets and sometimes when I use a quick set to upload a file, I notice that the media has changed to the generic media settings. If I go and check in...