Recent content by MarkH42

I know the filter you are referring to, but unfortunately I don't have a replacement. I suppose I can take it out completely just to test the theory......

About 3 days ago the light magenta color stopped printing on our FB 700. Both LM heads stopped immediately and went from firing almost all jets and a near perfect jet health test to zero. The fact that both went out at the same time steered me away from it being the print heads. Initially I...

We are having this exact same issue. If we try to cut, for example, 9 boxes that are 3" x 3", it will randomly cut three sides of a few boxes and not even touch the vinyl along the 4th line. I tried an older Envision that we have and replaced the carriage, but the problem didn't change, which...

I have a question about maximizing the cut area and minimizing waste. See attached pic. Up until now, the green area represents the area we cut. It is my understanding that the cut lines have to fall completely inside of the cut marks. But will it cut in the area shown by the red box? In...

UPDATE - SOLVED. I don't know how or why, but after a dozen attempts to configure the plotter to "USB" instead of "Cut to File", and having it immediately revert back, the USB option finally took and didn't revert back. After that, it cut perfectly. I appreciate all of the input and help!

Thanks, Jim, but pasting that into my browser isn't working. Do I have to type anything before "ftp"? (I'm not a tech whiz...)

I cannot find whatever patch you were referring to. We are running Windows 10. Any ideas on where to find this file?

I found this and no, I have not done this yet. Is this what you were referring to? https://mimaki.com/archives/034/FirmwareUP%20Guide_D202515_V1.0.pdf

I don't understand where I would go to do this.... Let me try the above suggestion from unclebun and I may ask for more details if that doesn't work. Thanks!

Good question and no, they aren't. This is the only plotter on this computer.

We use Onyx PosterShop to run 4 printers and we want to add a plotter to Onyx. (We use the Mimaki FineCut Illustrator plug-in to run our current Mimaki plotter and you can't add a second plotter to this software). So, we installed another Mimaki plotter in Onyx PosterShop yesterday. After...

My plan now is to run one through the Mimaki FineCut Illustrator plug-in and the other one through Onyx. Maybe Flexi is the best long-term decision, but at this point I'll be happy if I can do it this way, then I'll consider Flexi and other options.

This is a probably a discussion for the Onyx forum, but I was able to install a driver on the RIP computer and install the plotter into Onyx PosterShop. I can open CUT-Server and the plotter is connected. Everything looks like you would expect it to. The plotter is on REMOTE, and you click...

When I plug in the second plotter via USB port, the Mac doesn't seem to recognize that there is a new device plugged in. When it asks for the connection type and you click USB, the drop-down menu only contains the option to click on the USB port already used for the first plotter. I'm not...

Your explanation seems to contradict what the Grimco rep said, but it is worth a try and it would be fantastic if you were right. (My sarcasm detector went off briefly, but I chose to hit the ignore button.) I will give this a try this afternoon. Thanks!