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UPDATE - SOLVED. I don't know how or why, but after a dozen attempts to configure the plotter to "USB" instead of "Cut to File", and having it immediately revert back, the USB option finally took and didn't revert back. After that, it cut perfectly. I appreciate all of the input and help!

Thanks, Jim, but pasting that into my browser isn't working. Do I have to type anything before "ftp"? (I'm not a tech whiz...)

I cannot find whatever patch you were referring to. We are running Windows 10. Any ideas on where to find this file?

I found this and no, I have not done this yet. Is this what you were referring to? https://mimaki.com/archives/034/FirmwareUP%20Guide_D202515_V1.0.pdf

I don't understand where I would go to do this.... Let me try the above suggestion from unclebun and I may ask for more details if that doesn't work. Thanks!

Good question and no, they aren't. This is the only plotter on this computer.

We use Onyx PosterShop to run 4 printers and we want to add a plotter to Onyx. (We use the Mimaki FineCut Illustrator plug-in to run our current Mimaki plotter and you can't add a second plotter to this software). So, we installed another Mimaki plotter in Onyx PosterShop yesterday. After...

My plan now is to run one through the Mimaki FineCut Illustrator plug-in and the other one through Onyx. Maybe Flexi is the best long-term decision, but at this point I'll be happy if I can do it this way, then I'll consider Flexi and other options.

This is a probably a discussion for the Onyx forum, but I was able to install a driver on the RIP computer and install the plotter into Onyx PosterShop. I can open CUT-Server and the plotter is connected. Everything looks like you would expect it to. The plotter is on REMOTE, and you click...

When I plug in the second plotter via USB port, the Mac doesn't seem to recognize that there is a new device plugged in. When it asks for the connection type and you click USB, the drop-down menu only contains the option to click on the USB port already used for the first plotter. I'm not...

Your explanation seems to contradict what the Grimco rep said, but it is worth a try and it would be fantastic if you were right. (My sarcasm detector went off briefly, but I chose to hit the ignore button.) I will give this a try this afternoon. Thanks!

We have 2 Mimaki plotters. One is a CG-130FX and the other is a CG-160FXII. We currently run only the CG-160FXII and we use the Mimaki FineCut plug-in with our Adobe Illustrator subscription. We want to use the CG-130FX plotter at the same time, so we can cut two jobs simultaneously. We...

No, we use the exact same profiles for both printers. I posted the same issue in the RIP software forum and several people suggested we get an XWRITE i1 profiler. I will likely do that, but I'm looking for a quick fix to get them close while we work on a more permanent solution. I'm thinking...

This is great information. Most of what we do is industrial and colors weren't an issue, but we have bought more printers and we are doing more jobs where color is a factor. We actually have an XWRITE i1 Profiler. It is pretty old and none of us have ever used it. I was able to go to the...

This is solid advice and I'm going to install the motor from our 310. I was told the motors are different. It could be that the used motor that was sent to us is also bad. I'll report back and thanks!

We have an HP FB700 and an FB550. We use Onyx RIP software for both. Lately on the 700, our greys are olive green. I am confused about the RIP software because in some places within the software "(info", for example), it says "Output: 4 colors" even though the printer is a 6 color machine...

We have an HP FB700 and an FB550. We use Onyx PosterShop RIP software for both. Lately on the 700, our greys are olive green. I am confused about the RIP software because in some places within the software (job info for example), it says "4 colors" even though the printer is a 6 color...

Our HP360 latex printer has been throwing an 86:01 code. It will not initialize unless you change it to start in diagnostics mode. When you run the scan axis test, the carriage moves a foot or so then shows an 86:01 error. I have tried the Carriage Lubrication test and I get a 42:?? error...

We would like to run our CG160 FXII where we can capture the plotted jobs on a roll without cutting each job off the machine individually. The problem is, when you lift the rollers to make an adjustment, then hit ROLL, it scrolls to the front edge, or about 15', whichever comes first. We then...

The disk recovery trick worked! Thanks to balstestrat for suggesting it!! Thanks also to FrankW for the steps for the USB option - we may need that down the road.