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Recent content by Myrroremages92

  1. Roland DGA

    You are correct Denco Sales is not doing there job and either is Roland DGA. We have been in business since 1992 and all we have ever purchased was Roland, including 2 of the XC-540 before purchasing the garbage of a machine VG2-640. I appreciate your feed back

  2. Roland DGA

    Hello Yes, I have been talking with Denco Sales the company that sold it to me. There is a warranty case open with no progress. I've called both entities several times with little to no response or they will call me back with no call back

  3. Roland DGA

    Is anyone having difficulty getting there equipment fixed by Roland DGA? We purchased a VG2-640 11/28/2020 with a 2 year warranty, it has been malfunctioning since December 2021 and not working since February 2022. Roland has not called me back on when they will be fixing this machine or...

  4. Roland DGA

    A case has been open, we just haven't had a response with a date on which they will fix it. They say they will call me and they don't.

  5. Roland DGA

    Is anybody having customer service issue with Roland DGA on your warranty equipment? We purchased a VG2-640 November of 2020(it has a 2 yr warranty) and December of 2021 the machine started to malfunction, then in February 2022 it completely stopped working. We have had very little response from...
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