Recent content by Samuel K

There is a definite gap between the guide wheel and the carriage rail. Less so when the arm is down than when it's up, but definitely a gap in either case. I appreciate the offer for phone support (as well as all of the help here on the forum) but I probably won't be able to take you up on it...

What you're referring to as the head assembly is the same thing that Graphtec refers to as the pen carriage in the attached graphic, correct? If so, it has quite a bit of play as far as moving it up and down and rocking it back and forth but I can't find any screws that seem to make any...

As I mentioned in a previous thread, we have a Graphtec CE2000-60 that we are trying to transition from one computer to another. After being unable to get satisfactory results from various software demos, we moved the cutter back to the original computer to try it with our old version of Flexi...

We will be upgrading the software, just to something other than Flexi, most likely. SignGo seems to be working very well for the most part, is half the price and offers excellent support, whereas Flexi blew us off when we made it clear we were interested in purchasing the upgrade immediately.

This does seem to potentially be the problem. How would I go about tightening this up? From what we've been told, it's not possible to upgrade from Flexi 6 directly to Flexi 10 and the company isn't willing to spend the money for another full version of Flexi. Sign making is an incidental...

My company has a Graphtec CE2000-60 that only experiences light use but has had no maintenance in several years. We're in the process of moving it from a 32bit WinXP machine to a 64bit Win7 box and are evaluating various software packages as (from what I've been told) the software that we have...