Recent content by Tony2NY

I purchased 10 printheads to have 2 extra on the shelf. We had Canon tech out last week to install, and Canon support confirmed they were also genuine after installation. Everything went very well. The printheads were around ~$900 each on eBay. The seller reached out, and we made a deal to...

I don't know without looking into it. It's a machine we've had for about a year and a half, and we do very seasonal printing on it. I don't want to mention where we got them as we have a good relationship with them, but it sounds like perhaps everything wasn't up to par on the purchasing side...

This sounds very plausible.

We did get the 1-year warranty, but when I asked what's the extended warranty as ours was about to be up, they told me I was out of luck because I needed to purchase that service contract at time we bought the machines, which I was unaware of and never given the option. They say to even get into...

$8000 for each printhead, or how many did you have done?

I think I may have another dealer do it. Honestly, we haven't had great results with their service in general. We had a lot of ink errors when we first got the machines, and they never correctly fixed it. Thanks to a user on here, we got some resolution through our dealer, but we still get the...

I grabbed 6 heads off eBay just a bit ago. Looked brand new and were in unopened boxes. :fingerscrossed:

Our tech told us last week they cost around $1,000 each, but I had to order them. That's what I was expecting them to be around. I got sticker shock when they sent over the quote, to say the least.

Our initial supplier never gave us the option when we purchased them as it wasn't direct from Canon. When I inquired about it, since they had been considered "used" the price was around $2k per printer per month (we have 3) -- even then, printheads in the only plan we could get were merely a 20%...

We do not have a service contract.

Hi guys, Can anyone tell me what they recently paid for a 1650 UV Gel printhead? Parts/Service is telling me a price that is outrageously high. It doesn't add up to what our tech told us. I could almost buy another colorado for the price they are giving me.

I did speak with LexJet after getting your message. They are moving things along and I'm hoping to have some resolution soon.

Mark, Thanks a ton for the phone call and great info! We've had both printers for just under a year, and this problem has been happening since about 2-3 weeks after the initial install. It wasn't frequent then, but it seems to be happening more often in recent months. I'm going to pass this...

Is anyone else getting relatively constant ink errors on their machines? Probably once or twice a month, we get a 250001 error which we are being told is air in the lines. We've figured it happens most often after a canister of ink is loaded. It requires a tech to come out and pull ink through...

Bump $5000 for both