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Thank you - Headed to pick up 4 new fuses! BUT how do I know which fuse needs replaced that aligns to color bank 1? As im looking at the main board there is SOOO much going on! Ive never replaced a fuse before. Can you tell me how?

Hey thanks! I just checked the ribbon cable and I can see one side is burnt out on cyan in the A bank. WOuld this be the cause of no ink flow? from both those inks? Im headed down to buy another cable... hope this is it!

PLEASE HELP! Photos attached show that our color bank A both cyan and magenta are no longer firing from the printhead. I just replaced the cyan printhead 3 months ago so I know nothing it wrong with it. We've flushed both printheads we've also sunctioned the tubes to the dampner several times to...

Your amazing yes that worked! I cleared my queues which were super full! thank you!

Also I lost the actual software for versaworks so I cant uninstall and reinstall. Is there another software I can use that can communicate to my Roland XC 540 printer?

Just started experiencing this issue this morning. When I go to open Versaworks it loads as normal but once it's open and I can see my queue A bank it immediately CRASHES and closes the program. I've shut down my computer and also the printer. I also tried to open the software in an earlier...

THANK YOU SO MUCH!!! YOU WERE RIGHT!!!! WASNT SEATED PROPERLY!!! THANK YOU!

Hello, Ok so I just replaced my dampers on my cyan head and ink is now successfully filling the reservoir of the damper which is great! but NOW im getting this crazy magenta band going horizontal and vertically. I've never seen that before. I've done multiple cleanings and it wont go away.. I...

Hey Frank - would you mind if I call you; we're doing this and just had a couple questions that is a little hard to put into words. Whats your number?

hey buddie, do you mind sharing how to recharge dampers?

Hi Can someone help me with the next steps to trouble shoot my cyan damper not refilling. I just replaced the cyan with a brand new one because the old one wasnt refilling so I thought maybe it needed to be replaced. I am getting a nozzle check of 1 column firing clean and clear but the other...

Thank you I just ordered! hey thanks, when you say try "recharging the current damper with ink" how exactly is one to go about doing so? You mean taking a syring and pumping ink into it? Any videos demonstrating or maybe you can explain how to do it. Also when you say wet o ring do you...

ok thank you so much! I just purchased new ones and hopefully when we install this will clear my nozzle test print issue!

ok so I just replaced my cyan printhead 2 months ago and all has been great until now each cleaning I do causes me to get less and less nozzles to fire. To the point now i am getting 1 column of NO cyan ink coming down. Can someone explain the purpose of a dampner and what would cause it to no...

ok so we looked inside and can see the dampner is not refilling. We tried to sunction the tube but it still is not pulling the ink to refill. What causes dampners to go bad? Where should I buy them from as Ive never had to replace.

Here are the photos of the test prints getting worse and worse and now NO cyan in one column

we did it! my husband came and just manually adjusted the printhead and now all colors print aligned. i no longer see the stroke of cyan or magenta LOL TYHANK YOU! I will also still go in service mode and do the propoer alignment you mentioned just to be sure were all set!

You're awesome!! ok I owe you one!

ohh ok thanks! so non physical alignments means the printer can perform the alignment by iteself and physical means I need to go in and manual do it. OK so Im trying this now... first time going in can you in your best words tell me how to perform this adjustment I am removing the printhead with...