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I think you are right, I remember seeing that option about removing the background but didn't realize that that was causing the extra layer, thanks!

finally had time to check out my problem. apparently all my .eps file done in Vector Magic left a blank layer which sometimes had parts of the image on it, so I just deleted and all is good. Anyone familiar with VM and know if you can keep it from happening? I have to save my files as .svg...

yes, it's just an empty box, but i don't remember if i can right click on it, will check again and let you know... thanks!

i had it also in an .ai file and same problem... will have to play with it more and see exactly why neither .eps or .ai file will load...

thanks for your input, glad you got your problem taken care of... as for me, there was a duplicate image on top of each other, i just selected and deleted it... that seemed to have solved the issue... now i'm having another problem and that's when i open/import an eps file, it doesn't even...

thanks for the info... would the 60 deg blade coz sharp corners to be pulled up a little?

i saw that option and it was set to 1 pass...

it was a jpg image, then i used vector magic to convert it to an eps file, i just opened it up in flexisign and cut it... so the problem is the eps file? thanks!

thanks, i will check it out tomorrow...

no designing, just rip and print...

Should the value be at the default of 0.1 for the overcut? Thanks!

Hi everyone, I have a new problem. The images I'm cutting (using Flexisign) are being cut twice, meaning, once it cuts a shape, it comes back and cuts right back on top of it, causing it to cut through the entire sheet. On top of that, every sharp corner is being pulled up. I'm using a 60 deg...

hi BIGdawg... if i get a chance, i will try to play with the settings... thanks!

thanks for the info, i will try to mess with it tonight...

thanks, i will try that... can you tell me what that offset value means?

I think I found the option to change the knife offset in Flexi, but it looks like it's already at 0.00. Any other ideas on correcting my incomplete cuts? Thanks!

thanks for the info, i will try to find it within flexi...

thanks, but believe it or not, but there's no option for an offset adjustment on the machine, i just read the manual and looked on the LCD...

Hi, just purchased a used Master Desay XY-380P. I've cut several Dragons and such and the problem I'm having is that most of the cuts do not complete the contour of the object, leaving like a 1/2 mm gap. Would the problem be software and/or hardware and how do I fix the problem? I'm using...

small world!! thanks!!!